Nick Berardi

1-Star Review – Worst Dealership Experience Ever: Avoid Kia of Huntington If I could give zero stars, I would. My experience at Kia of Huntington was a complete disaster They had my car for over a week af Kia of Huntington If I could give zero stars, I would. My experience at Kia of Huntington was a complete disaster They had my car for over a week after within just days of me driving it off the lot I had to bring it back—yes, an entire week—because they couldn’t figure out how to fix something as basic as the windshield washer fluid system. Let that sink in. Instead of taking the logical step and bringing it to a qualified Mercedes mechanic within a reasonable time frame(since it’s a Mercedes, not a Kia), they let it sit there like some mystery they couldn’t crack. It felt like they were waiting for divine intervention instead of doing their actual job. Every time I called for an update, I got the same runaround from a rotating cast of useless sales managers, none of whom seemed to care or even understand what was happening with my vehicle. Special shoutout to Peter and Damitri & supposedly whatever other sales managers I had spoken with, who were consistently unhelpful and dismissive. I genuinely can’t tell if they were pretending not to know anything, or if they actually didn’t—it’s a toss-up. The lack of communication, professionalism, and basic accountability is honestly shocking for a dealership that wants to be taken seriously. Once they make the sale, customer service evaporates. It’s like they assume you'll just disappear along with your standards. If you value your time, your sanity, or your vehicle, do yourself a favor and stay far away from Kia of Huntington. This place is a prime example of how not to treat customers. This coming from someone who has worked in the car business. I wouldn’t recommend this dealership to my worst enemy. I am still getting a faulty turning signal message that they said they would fix but clearly didn’t but I would rather pay whatever Mercedes charges rather than go back to that dealership. I was told id receive a check for the first month payment of the vehicle for the inconvenience but lets see if that ever happens! More

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