Nick Hartford

Nick was great and easy to work with. Gave me the best deal out there. Gave me the best deal out there. More

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We started shopping for a new Accord, calling all the local dealers. IMMEDIATELY we realized that Honda West was different. The reason? Nick Hartford. His response time was instant, his answers were local dealers. IMMEDIATELY we realized that Honda West was different. The reason? Nick Hartford. His response time was instant, his answers were detailed and 100% accurate. I don't know many people who actually enjoy the process of negotiating with car dealers, but the process was GREAT with Boch Honda West. We got a great price, had a choice of many cars, and got a fair trade-in value. Mostly, we knew we were dealing with someone honest and conscientious. When we were ready to move forward, Nick brought in David Swain, a terrific product specialist, who put together a great package for us. We will buy our next car from Boch Honda West because of this great team. More

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Nick Hartford is excellent. He was professional, intuitive and a pleasure to work with. He kept in touch, and gave appropriate attention while waiting for us to make decisions. He was professional, intuitive and a pleasure to work with. He kept in touch, and gave appropriate attention while waiting for us to make decisions. Nick is the reason we headed to Bock Honda West, passing several Honda dealerships on the way. We impressed with all the staff we encountered. Thank you, Nick. More

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I service my vehicle here and the service department has been great but the sales department is clearly lacking some leadership. They contacted me to give me an offer on my CR-V and I made an appointment t been great but the sales department is clearly lacking some leadership. They contacted me to give me an offer on my CR-V and I made an appointment to test drive a new car. I was texted about 15 minutes prior to the appointment, saying that they were running late. We were okay waiting but walked out after 45 minutes of waiting with no contact. I received a text about 20 minutes later, asking if I had been helped and when I said that I wouldn’t be able to come in during the week, I was ignored for two weeks. I purchased from a different dealership and just received a text from Boch Honda West, asking if I wanted to reach out about their inventory. They lost a sale and I’m inclined to maintain the new car elsewhere. More

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