Nick Jefferson
Nick Jefferson at Dick Scott Chrysler Dodge Jeep Ram

Nick Jefferson

NickJefferson@dickscott.com, Assistant Service Manager

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

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4.3
15 Reviews
4.3

15 Reviews

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15 Reviews of Nick Jefferson

September 23, 2025

Dealership Rating
Employee Rating

I brought my car in for several electrical issues that I explained in detail prior to service. The car was promptly returned only to tell me I owed $1200 for two batteries yet they failed to even check for More

by Cdakm
Workmanship
Service Communication
Recommend Dealer
No
Sep 24, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We’re very sorry to hear about your experience. We take concerns like yours seriously and want the opportunity to review this further. Unfortunately, the information provided here isn’t enough for us to locate your visit in our system. Could you please reach out to us directly with your name and contact details so we can better understand the situation and work toward a resolution? You can reach our Service Manager, Ilir Lako, at 734-451-3535. We truly appreciate the feedback and the chance to make this right.

August 17, 2025

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Employee Rating

Great quick service while I waited. Was checked on during wait and when I left was informed on what my car would need next time. More

by abbyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ilir Lako, Tim Ferrin

Aug 17, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 11, 2025

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Employee Rating

They had good service it was quick and easy and concise. Will be back again indefinitely! More

by Danielhui041003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 31, 2025

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Employee Rating

Friendly, professional, great communication. All communication was respectful. No one was ever condescending because I’m a female, and I definitely appreciated that. More

by Shari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 07, 2025

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Employee Rating

Superior service and respect is what you can expect from Dick Scott. We have been customers for over 15 years and look forward to many more years to come. More

by ramgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Antwone Bedford, Ilir Lako, Tim Ferrin , Justin Baxter, Kyle Johnson

Jun 07, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 16, 2025

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Employee Rating

Would not choose Antwone, would not go back to Dick Scott. Service department was good More

by terri.susterka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We’re sorry to hear you weren’t satisfied with your experience. Our team works hard to assist customers with their vehicle needs, even when challenges arise due to manufacturer issues. We appreciate your feedback.

November 30, 2024

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Employee Rating

Great to work with, friendly, knowledgeable and very professional. Glad I stopped in and talked to them More

by ltjad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Marcus Turner , Justin Baxter

Dec 02, 2024

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 26, 2024

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Employee Rating

Staff was incredible. No pressure and very chill. Seamless transaction. Clean and neat facility. This is our second vehicle from here and won’t be the last. More

by MIKEMURPHY234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Antwone Bedford, Brad Lado, Tim Ferrin , Justin Baxter, Lori Krystoff

Oct 27, 2024

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much, Mike, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 21, 2024

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Employee Rating

We have been Dick Scott customers for many years. The staff works very well together to find the car we want. I’m never disappointed working with Jason and Larry. The service department is also easy More

by jendamills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Larry Welsh, Ilir Lako, Tim Ferrin , Justin Baxter

Sep 23, 2024

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jason and Larry. We truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 07, 2024

Dealership Rating
Employee Rating

Larry is fantastic to work with. I highly recommend him and Dick Scott for your future car needs. More

by BG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Ferrin

Mar 07, 2024

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that Larry was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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