Roberto is so kind and knowledgeable and Nick made the
purchase of our new vehicle effortless.
purchase of our new vehicle effortless.
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by Taylor heron
Apr 10, 2025 -
Deland Kia responded
Your 5-star rating made our day; Roberto and Nick even more! If you need anything—questions, service, or just a cup of coffee—we're here.
Kai is the place to purchase a Vehicle.
I wouldn’t purchase a Vehicle from any other Dealership. Reason being, you are treated with respect and caring. From the Sales Department, the Recept
I wouldn’t purchase a Vehicle from any other Dealership. Reason being, you are treated with respect and caring. From the Sales Department, the Receptionist and the Service Department.
Service Department is unreal, reason being, as soon as you pull up to be serviced, a Representatives is there to get your vehicle ready to be serviced and in reasonable time!
As stated, Kai is the Dealership to purchase a vehicle.
GOOD JOB KAI IN TREATING YOUR CUSTOMERS WITH VALUE, AND MOST OF ALL, CARING.
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by mwalkerandgod
Verified Customer
Verified Customer
Apr 05, 2025 -
mwalkerandgod responded
ONE OF THE INDIVIDUAL NAME THAT IS APART OF MY SCAMMER IS CRAIG BURGER, ALONG WITH THE SALES WOMAN.
IF KAI SALES DEPARTMENT WAS AS FRIENDLY, KIND, COURTEOUS AS THE SERVICE DEPARTMENT, DELAND KAI WOULD BE THE DEALERSHIP TO PURCHASE A VEHICLE FROM. THEY WOULD BE A 5 STAR! THE SALES DEPARTMENT IS WHAT CAUSES THE DEALERSHIP TO BE A 1 STAR.
WHOMEVER TRAINED THE SERVICE DEPARTMENT AS TO: HOW TO TREAT A VALUE CUSTOMER NEED TO TRAIN THE SALES DEPARTMENT THE SAME CLASS!
IT IS UNREAL AS TO HOW COURTEOUS THE SERVICE DEPARTMENT AND THE CALL IN OPERATORS ARE! THEY TAKES CARE OF A CUSTOMER WITH LOVE AND VALUE!
THEY WILL TAKE FROM A VALUE CUSTOMER FOR THEIR GREED!
POOR SALESMANSHIP.!
Apr 05, 2025 -
mwalkerandgod responded
LACK OF CONCERN FOR A VALUE CUSTOMERS TO MEET THEIR GREED!
Apr 09, 2025 -
mwalkerandgod responded
Again Nick had me to meet him today at 10A. I therefore met with a manager, MAKING THIS THE 8th time with no AVAIL.
THEY THINK THAT I’’m STUPID!
I WAS JUST UNAWARE, AT THE TIME, WHAT WHAT HAD TAKEN PLACE, UNTIL THAT NIGHT.!
I AM AN ELDERLY WOMAN AND WASN’T AT THE TIME OF PURCHASE!
NICK SOLD ME A KAI SOUL S FOR OVER $26,000.WHEREAS ACCORDING TO THEIR WEBSITE, THIS VEHICLE COST $22,900. THE VEHICLE PRICE THAT QUOTED TO ME WAS 20,000, AND MY TRADING IN VEHICLE FOR FOR $8500.00, LEAVING ME A BALANCE OF $14,500.
THEY FORTIFIED MY DOCUMENTS WHICH SHOWS AT THE TOP OF MY CONTACTS OVER SHOWS OVER $26,000.
THEY COME WITH ALL KIND OF EXCUSES, SUCH AS, THE REASON THAT THE COST ON THE TOP LINE OF CONTRACT SHOWS OVER $2600,00 IS BECAUSE OF THE AMENITIES BEING, WHEREAS I KNOW THAT THE AMENITIES IS ADDED BELOW THE TOTAL OF THE VEHICLE.
THEY SCAMMED ME FOR THE AMOUNT OF
$13 400 YET THE CHARGED ME OVER $26,000 WHEN IT SHOWED HAVE COST ME $22,900.00 I WAS SUPPOSED TO MEET WITH NICK BUT AS I TOLD HIM THAT HE WILL TELL ME THE SAME EXCUSE THAT HE HAS TOLD ME FOR 7 VISITS WITH HIM. THEY REFUSE TO RETURN MONEY DUE TO ME.
MY CONTRACT FIGURES SPEAKS FOR ITSELF.
THEY SCAMMED ME BEING A ELDERLY WOMAN, WHEREAS THE SHOULD HAVE TREATED ME AS A VALUE CUSTOMER AS OPPOSED TO SCAMMING ME
I HAVE BEEN GOING BACK AND FORWARDHARGED SINCE I PURCHASED T TO HE VEHICLE 7/24. TODAY 4/9/25.
AT THE TOP OF THE
Apr 09, 2025 -
mwalkerandgod responded
KAI RIPPED ME OFF FOR $14,400.00
THE SALES WOMAN CHARGED ME OVER $14,000.00
A 2025 SOUL S PRICE IS $22,90
ON THE CONTRACT AT THE SALES PRICE IS OVER $26,000 WHEN IT SHOULD HAVE BEEN $20,000 DEDICATING MY $85,500 FOR MY TRADE IN. YET HE SOLD A TOTAL OF OVER $26,000.
I HAVE MADE 8 TRIPS 8 TIME SINCE JULY 2024.
THEY ALWAYS GIVE ME THE SAME EXCUSE AS STATED ABOVE.
THIS IS A SHAME THAT THEY WOULD SCAM AN ELDER WOMAN IN SUCH A MATTER.
SALES PEOPLE BE AWFULLY! GREETED.
POOR CUSTOMER SERVICE.
8 TRIPS SINCE I PURCHASED. THEY CALLED ME IN TODAY 4/9/25 GIVE ME THE SAME EXCUSE! FOR THERE GREED!
I CHRIST WAS THE HEAD OF THEIR LIFE, THEY WOULD HAVE TREATED ME WITH RESPECT.
EVIDENTLY THEY KNOW WHAT GOES AROUND COME AROUND! IF NOT FOR KAI, A FAMILY MEMBER OR THEMSELVES.
I have left Nick Perry a message this morning and also
sent an email to him because there’s been issues since I have purchased the car since March 8 and just received a letter that I was not financed and
sent an email to him because there’s been issues since I have purchased the car since March 8 and just received a letter that I was not financed and yet nobody will call me back not Brad and finance I have spoke to him. I also left an urgent message and this is a little frustrating because my old car payment which was not paid off is due tomorrow I have left a message that even though I purchased the new car March 8 and nothing is really been accomplished. I originally brought my car in for an oil change and tire rotation, and I will be there tomorrow to pick it up and drop off the new car. I will need my tag transferred back to my car and I hope all of this is accomplished by the time I get there tomorrow.
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by taoleary3
Apr 07, 2025 -
Deland Kia responded
We understand your frustration and appreciate you reaching out to us. Our team is available to assist you. Please call 386-734-7800 to get in touch with Nick or the rest of our team, or nick.perry@delandkia.net whenever you can.
Though this is my third vehicle leased or purchased from
DeLand KIA, I could NOT be more disappointed. The sales person and his manager agreed on two items: trade in value for my car and $2,000 under MSRP
DeLand KIA, I could NOT be more disappointed. The sales person and his manager agreed on two items: trade in value for my car and $2,000 under MSRP for the cap rate for lease purposes. They did NOT honor their commitment for the cap rate. I had already surrendered my old car and was late for an appointment commitment (which they knew). When I questioned their tactics later, they said they made up for it in the rebate. We never had a discussion about rebate. As a three time customer, I was already eligible for the rebate. They owe me a $2,000 concession on the cap rate (simply, our agreement). Consider me a former customer
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by dsneed1950
Verified Customer
Verified Customer
Apr 03, 2025 -
Deland Kia responded
We are disappointed to hear about your experience with us and would like to learn more about your recent visit. Please contact our General Sale Manager, Nick Perry, at 386-734-7800 whenever you are available. We would like to discuss your experience with us and continue to work with you. Thank you.
I Paid For My Oil Change, Waited 3 Hours For Them To Not
Even Do It Right, Didn't Reset My Service Numbers, Put The Wrong Info On My Sticker, Just Straight Trash . Waited All That Time For A Trash xxx Servi
Even Do It Right, Didn't Reset My Service Numbers, Put The Wrong Info On My Sticker, Just Straight Trash . Waited All That Time For A Trash xxx Service .
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by DashJ
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Manny Carreras, Dominick Coppola, Phil DeRosia, Alexandra Gomez, Steve Melendez, Chad Ritchinson, Emilio Rodriguez, BREE
Jan 13, 2025 -
Deland Kia responded
We understand that your time is valuable and apologize for the wait. We strive for greatness in every visit and want to learn more about your experience so that we can improve. Please contact me whenever you are able so that we can discuss your recent visit. Thank you.
John Snoke, Service Manager
888-205-8106
Kinda iffy on deland kia current, I’ve gotten 3 cars from
them and this has been the worst experience yet.
them and this has been the worst experience yet.
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by Shy
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Aviles, Dominick Coppola
Dec 30, 2024 -
Deland Kia responded
Thank you for reaching out with your feedback! We'd like to learn more about your recent experience with us so that we can make your next one even better. Please call me, Nick Perry, whenever you have a moment and we can discuss your recent visit. Thank you again.
Nick Perry, General Sales Manager
nick.perry@delandkia.net
386-734-7800
I’m agree to trade my car but I want you to give the good
one
Because 72 months is not something to play with
Thank you so much
one
Because 72 months is not something to play with
Thank you so much
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by VNDONGO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Enzo Boccarossa
Dec 26, 2024 -
Deland Kia responded
We appreciate your feedback, as it always helps us improve. We'd like to learn more about your experience and discuss it at your earliest convenience. Please give us a call whenever you have a moment. Thank you.
Nick Perry, General Sales Manager
nick.perry@delandkia.net
386-734-7800
Awesome dealership…service is great and so is that
salesman Hutch…I would always do my service there and buy my vehicles there
salesman Hutch…I would always do my service there and buy my vehicles there
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by BRYANHUTCHINSON9
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Deland Kia responded
We appreciate your 5-star rating! We're glad to hear that our team made your time with us worthy of your great review. Feel free to reach out anytime – our team is always happy to help.
Fast Friendly Service
Thank You
Allways a pleasure
getting my vehicle serviced at this facility
getting my vehicle serviced at this facility
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by BKZFINEST8503
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dana Peege,
Karen Reyes
, Daniel Aviles, Manny Carreras, Dominick Coppola, Alexandra Gomez, Steve Melendez, Chad Ritchinson, Kyle Smith
Aug 21, 2024 -
Deland Kia responded
Thank you for your 5-star review! We're thrilled you had a great experience. If you need anything in the future, please don't hesitate to reach out!
Always professional and fast.
i bought my kia optima in deland kia and only kia I. Deland services myoptima .
i bought my kia optima in deland kia and only kia I. Deland services myoptima .
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by JOSEPHRUSSELL467
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Manny Carreras, Dominick Coppola, Phil DeRosia, Chad Ritchinson
Aug 08, 2024 -
Deland Kia responded
Thank you for your kind words! We’re thrilled to hear that you’ve consistently experienced professionalism and efficiency with us. It’s great to know you’re happy with the service for your Kia Optima. We appreciate your loyalty and look forward to continuing to take care of your vehicle!