Nick Pridham

Key GMC has to be the worst car buying experience I've ever had. At Multiple levels this dealership presented themselves as just money grabbing vultures... I feel this is quite a shame for the poor owne ever had. At Multiple levels this dealership presented themselves as just money grabbing vultures... I feel this is quite a shame for the poor owner of the dealership. I am coming from a different state to buy this specific year and model, a two and a half hour drive one way. I gathered the purchase agreement and did all the financials on my own to get ahead of the joke of an interest rate the dealership offered in their attempt of a quick sale. the truck was then sent out as a loaner after I made the plan to pick it up the next day... with the sales man telling me "oh it'll be here tomorrow morning all cleaned up and ready for you". Well it took a full week to get the truck back looking like someone took it mudding or to the oil fields. they put 5000 miles on the truck, so now it was due an oil change. Looking through the history it is due to have all the cases changed. to include the transmission which is known for shifting issues when overdue... well the truck is not shifting correctly as is showing. but the dealership had the nerve to try to sell me a service plan even though everything was past due... you could not care for the truck when you had it in your hands for a little over a month. Why would anyone trust anything you may think that you are doing. The truck had bald (beyond needing replacement) tires I had to immediately replace ($1300), chunks of dirt literally fell from the chassis when I closed the tailgate. they threw away the floor mats, only had a single key and key fob, and just less than a quarter tank of fuel. not to mention the salesman (Matt) was not even there when I showed up at our appointment time. He was delivering another vehicle to the owner in Maine... the state I'm coming from. Key GMC is an embarrassment to the American institution. I would not wish the service given from Key to anyone else to endure such inefficiencies at every turn. More

by bouncy.railway_1d Verified Customer Verified Customer

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All went smoothly and pleasantly. An efficient process with knowleable people. Would recommend to others. An efficient process with knowleable people. Would recommend to others. More

by SHUMP Verified Customer Verified Customer

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Charlie, Nick and Ben made it very easy to get into another vehicle. This is the 2nd time that I have purchased a truck from Key Auto, which is 31/2hrs from my house and I will be back when I need anot another vehicle. This is the 2nd time that I have purchased a truck from Key Auto, which is 31/2hrs from my house and I will be back when I need another vehicle. More

by plaroe68 Verified Customer Verified Customer

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Charlie and the crew are very friendly when I purchase the GMC Acadia great price the GMC Acadia great price More

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From sales to service, the folks at key GMC never cease to amaze me. Their prompt response to all my needs have been met and exceeded my expectations. Huge thank you to the sales and service dept. for help to amaze me. Their prompt response to all my needs have been met and exceeded my expectations. Huge thank you to the sales and service dept. for helping so much! More

by ROBCRISTALDI Verified Customer Verified Customer

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Kristy is always a pleasure! I’m always well taken care of. Thank you service team! I’m always well taken care of. Thank you service team! More

by nikkihiggins Verified Customer Verified Customer

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They were super friendly, fast and efficient. I will be going back for my next service. I will be going back for my next service. More

by mdcapsalis Verified Customer Verified Customer

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Fast friendly welcoming service. From the sales to the finance office above and beyond reproach to making you feel like you’re getting the best deal possible. From the sales to the finance office above and beyond reproach to making you feel like you’re getting the best deal possible. More

by Jordan Johnson Verified Customer Verified Customer

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The team was awesome and very easy to work with. Made the process a breeze Made the process a breeze More

by bryanmarshall24 Verified Customer Verified Customer

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Ben and Ally sales were great. Very polite understanding and noligible i would high recommend these 2 Very polite understanding and noligible i would high recommend these 2 More

by tinolopes83 Verified Customer Verified Customer

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