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Ricart Ford
Groveport, OH
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,139 Reviews of Ricart Ford
October 25, 2026
My 72 year old mother bought a 2023 honda less than a month ago and has brake system light coming on and needs calibration error light on and I have been there twice with her and they keep putting her of month ago and has brake system light coming on and needs calibration error light on and I have been there twice with her and they keep putting her off!!! More
by Lisaherb
Employees Worked With
Abdolay
October 25, 2026
Great job. My Flex hit 200,000 miles and service was super. The car feels and handles like new. Phil W has been my Ford Advisor for 5 years and I have confidenc My Flex hit 200,000 miles and service was super. The car feels and handles like new. Phil W has been my Ford Advisor for 5 years and I have confidence in him. Ricart is great dealership. I'm sorry Ford Flex model is no longer available. More
by paul
Employees Worked With
Phil Wichman, Alysia Barham
October 23, 2026
I had a fantastic experience here! The team was incredibly nice and friendly from start to finish. What I appreciated most was the video inspection they sent. It was highly detailed an The team was incredibly nice and friendly from start to finish. What I appreciated most was the video inspection they sent. It was highly detailed and walked me through all the parts of my vehicle so I could see exactly what they were looking at. This transparency is hard to find and extremely helpful. Highly recommend! More
by Grace
Employees Worked With
Andrew
October 20, 2026
I brought my vehicle in on Monday for an oil change, two recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any up recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any updates until approximately 4 p.m. When I was contacted, I was informed that the shop was too busy to finish my vehicle and that I would need to wait until the following day. As a result, I have experienced a loss of confidence in the service. Regarding the recall that was not performed, the Service Advisor mentioned that there is currently no remedy available, although Ford has issued a remedy. For the oil change, I purchased "The Works" package, which includes a tire rotation. However, the tire rotation was not performed, and while the air pressures were checked, they were not adjusted to the recommended levels. More
by swilli92
Employees Worked With
Phillip
October 20, 2026
This last appointment was the worst experience I have had at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. More
by rdh43147
Employees Worked With
Dan Stinson was very helpful in addressing our issues and at least showed concern about our situation.
October 19, 2026
My recent experience with Ricart Ford truck repair was very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that work over his shift to guarantee I received the truck on time. Excellent rating from me. More
by Margaret.kowalski
Employees Worked With
Dan Stinson, person that serviced my truck. Name was not given to me , Alysia Barham
October 15, 2026
Scott in Service Dept and Bradley in Rental are THE BEST !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. !! Best service ever!! Being 98 miles from home and having your car break down was not good. But Ricart was totally on top of it all. More
by DJeffery
Employees Worked With
Scott
October 14, 2026
This dealership was phenomenal to work with, and so easy to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! to communicate with given my work schedule buying a car is hard and they were more than accommodating to make everything work!! More
by Paula Whightsel
Employees Worked With
Drew, Ryan Dickey , Kris Somar
