Nick Setter

I had scheduled The Works for my truck on 7/24 for an 8/6 early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was t early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was taking so long. Completely unacceptable. More

by CGA Verified Customer Verified Customer

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They were fast and professional. Did great work. Will continue to take my vehicles to get my service needs done Did great work. Will continue to take my vehicles to get my service needs done More

by Ryan8747 Verified Customer Verified Customer

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Local dealership with great staff in Garage, salesman are upper tier, selection is always good !! upper tier, selection is always good !! More

by DELBERTATKINS Verified Customer Verified Customer

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The part had to be overnighted and got there in time for them to fix my truck. Tjhey did great them to fix my truck. Tjhey did great More

by stjohn810 Verified Customer Verified Customer

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Chuck Anderson Ford provided excellent repair service. The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really app The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really appreciated their honesty and professionalism. I’ll definitely return for future service needs. More

by Matt Happy Verified Customer Verified Customer

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Fixed correctly and on time. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. More

by Keithr73 Verified Customer Verified Customer

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Glad to have my A/C fixed. Slightly amazed at the labor cost compared to the parts cost. Slightly amazed at the labor cost compared to the parts cost. More

by JANDA586 Verified Customer Verified Customer

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Took my car to shop for a new water pump and timing chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cyl chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cylinder 1 misfire. Diagnosis is a bad coil on cylinder 1. Repair 1 coil and all new spark plugs. They wouldn't admit any fault at all that they might of damaged the coil while replacing the water pump and timing chain. The only reason I ended up getting a $40 discount is I had a coupon from Ford. I have also asked 4 different times for a estimate for a part for my car from an accident. Being told they have some computer problem and waitng on IT. Still waiting. More

by rachel.leath Verified Customer Verified Customer

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The people at the service center are always very helpful and polite. They answer every question I ask. and polite. They answer every question I ask. More

by cll1 Verified Customer Verified Customer

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Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please p Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees. More

by Keithr73 Verified Customer Verified Customer

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