Nick Setter
Nick Setter at Chuck Anderson Ford
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Nick Setter

Service Writer

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Nick Setter

March 28, 2024

Dealership Rating
Employee Rating

Chuck Anderson made the process extremely easy for purchasing my new truck. I will definitely use them again when I'm looking for my next new vehicle. More

by hoehn_gregory22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner , Justin Ryan

Mar 29, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from our new car department! We appreciate your business!

March 11, 2024

Dealership Rating
Employee Rating

The works package was completed within an hour and dealership called to notify us being completed. Very satisfied with the care they took in servicing the vehicle. More

by MPENROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Chuck Anderson Ford responded

Thanks for the 5-star review!

March 04, 2024

Dealership Rating
Employee Rating

Service dept is the best and all the techs. The driver who picked up my car was super sweet and informative. Thank you Chuck Anderson Ford and Nick. More

by TINA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Chuck Anderson Ford responded

Thanks for the 5-star review Tina! We appreciate your business!

February 28, 2024

Dealership Rating
Employee Rating

I like the service that I get at Chuck Anderson Ford. They are a no pressure service department & I appreciate that. When it is time to buy my next car I will probably do business here. More

by SCHROERFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Ricky Baird, Jacob Stevens , Justice Barger

Feb 28, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate your business!

February 21, 2024

Dealership Rating
Employee Rating

When I arrived for my appointment to get my oil changed, they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was n More

by JCSTARRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Baird

Feb 22, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience!

February 11, 2024

Dealership Rating
Employee Rating

Had to have a part repaired for the second time in 3 years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Gre More

by MIKEK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Chuck Anderson Ford responded

Thanks for the great feedback! We hope it stays fixed this time too!

January 05, 2024

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Employee Rating

Short staffed. Oil change took over an hour. Not very quick. Car sat over 30 minutes with nothing being done. Very disappointed, Miss the old service staff More

by Pa55word
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger

Jan 08, 2024

Chuck Anderson Ford responded

Can you send our General Manager an email with more information so he can look into it? His email is nick.anderson@chuckanderson.com Thanks!

December 30, 2023

Dealership Rating
Employee Rating

Thank you for your great service and sincere business. I will continue referring you business and God bless you all More

by chrisrivas09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger

Jan 02, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit with us!

December 06, 2023

Dealership Rating
Employee Rating

The employees were very friendly and helpful. The work was done in a timely manner. Highly recommend them! More

by CINDYS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Celinda Justis , Justice Barger, Carla Rose

Dec 06, 2023

Chuck Anderson Ford responded

Thanks for the great feedback Cindy! We appreciate your business!

November 28, 2023

Dealership Rating
Employee Rating

Took my truck in to repair the rear slider window that was stuck open. Without even looking at it the service guy says it will be a full rear window replacement and it would cost $1100 and won't be cover More

by jshepard64
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 28, 2023

Chuck Anderson Ford responded

Thanks for reaching out. Can you email our General Manager, Nick Anderson, with the info on your truck and your extended service contract? We get paid to do warranty work, we'd rather collect money from them than our customers so I'm not sure where the disconnect was on this situation.

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