Polite and thorough are good words to describe the
employees of Hyundai of Wesley chapel.
employees of Hyundai of Wesley chapel.
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by GABRIELBOWERS327
Verified Customer
Verified Customer
Other Employees Tagged:
Malachi Macera, Caleb Prieto
Jan 22, 2025 -
Hyundai of Wesley Chapel responded
Gabriel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come!
Sincerely,
Manny Lopez
Internet Sales Manager
Nicole was very attentive and responsive.
The Finance person was extremely helpful as well. Thank you
The Finance person was extremely helpful as well. Thank you
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by SGILBERT0412
Verified Customer
Verified Customer
Other Employees Tagged:
Fabio Castellon, Malachi Macera
Jan 10, 2025 -
Hyundai of Wesley Chapel responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole and the team met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come!
Sincerely,
Manny Lopez
Internet Sales Manager
Nicole was pleasant to work with and was not high
pressure. She asked questions and listened and remembered my needs and wants. She was super patient while I considered my options. It was a good ex
pressure. She asked questions and listened and remembered my needs and wants. She was super patient while I considered my options. It was a good experience.
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by TMURPHY2019
Verified Customer
Verified Customer
Other Employees Tagged:
Caleb Prieto
Jan 04, 2025 -
Hyundai of Wesley Chapel responded
Thank you so much for your kind words for Nicole, and for taking the time to leave us this wonderful feedback!
Sincerely,
Manny Lopez
Internet Sales Manager
Upon arriving at Hyundai Wesley Chapel, I had the
pleasure of working with Noah, who provided exceptional service despite my being under the weather during my visit. Noah’s dedication was evident as
pleasure of working with Noah, who provided exceptional service despite my being under the weather during my visit. Noah’s dedication was evident as he went out of his way to assist me. Unfortunately, two days later, he came down with the flu I had been battling, and my heart broke knowing he couldn’t work. He is truly a remarkable and dedicated young man.
Afterward, I was assisted by Nicole, who was incredibly knowledgeable about the vehicle’s features and equipment. Her fast-paced efficiency ensured a smooth and hassle-free transaction. I also had the pleasure of working with Matt, the sales manager, who quickly became my ultimate favorite. His high-energy approach and ability to get things done were impressive and much appreciated.
Additionally, Manny, Fabio, and John were all instrumental in making this experience seamless. Each of them brought their expertise and professionalism to the table, and I would highly recommend this amazing team to anyone looking for a vehicle. I am truly grateful for their collective efforts and outstanding service.
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by Quesadamonica
Other Employees Tagged:
Fabio Castellon
Jan 01, 2025 -
Hyundai of Wesley Chapel responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Wesley Chapel!
Sincerely,
Manny Lopez
Internet Sales Manager
Anthony was extremely professional and accommodating.
All my concerns were promptly addressed and a follow up visit scheduled based on my schedule. Outstanding service.
All my concerns were promptly addressed and a follow up visit scheduled based on my schedule. Outstanding service.
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by SPD520
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony Rodriguez
Jan 01, 2025 -
Hyundai of Wesley Chapel responded
Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come!
Sincerely,
Jose Gesmondi
Service Manager
Caleb was really good!
I walked out of the dealer because I could not get to an agreement with a different manager. Caleb contacted me 15 minutes after I walked away and wi
I walked out of the dealer because I could not get to an agreement with a different manager. Caleb contacted me 15 minutes after I walked away and within 5 minutes I was closed on a deal over the phone.
Nicole took care of the details and delivery, she did a very good job!
Bradley the finance representative also did a good job! I had a bad taste about Hyundai service department and he took care of all final details and gave me military discount which lower my monthly payment more that agreed.
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by PA##word00
Verified Customer
Verified Customer
Other Employees Tagged:
Caleb Prieto, Bradley Leighton
Dec 29, 2024 -
Hyundai of Wesley Chapel responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Caleb and our team, and we look forward to working with you again.
Sincerely,
Manny Lopez
Internet Sales Manager
I took long time to get the car we wanted to be delivered
from another dealership
from another dealership
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by NATALYA0508
Verified Customer
Verified Customer
Other Employees Tagged:
Charlie Betances, Fabio Castellon
Dec 08, 2024 -
Hyundai of Wesley Chapel responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Natalya, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sincerely,
Manny Lopez
Internet Sales Manager
Nicole was wonderful!
Knowledgeable and sincere, we never felt rushed, and she answered all of our questions. She is an asset to your company!
Knowledgeable and sincere, we never felt rushed, and she answered all of our questions. She is an asset to your company!
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by Eileenblue3939
Dec 06, 2024 -
Hyundai of Wesley Chapel responded
Thank you, Eileen, for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback.
Sincerely,
Manny Lopez
Internet Sales Manager
i can not get help on finding out about my new tag i have
caller and left my message and no reply
caller and left my message and no reply
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by GRNSWAMP1
Other Employees Tagged:
Caleb Prieto
Nov 27, 2024 -
Hyundai of Wesley Chapel responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Sincerely,
Manny Lopez
Internet Sales Manager
Love the selection and the staff works very hard to
please and meet the customer's needs.
please and meet the customer's needs.
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by DEREK_KENYON
Verified Customer
Verified Customer
Other Employees Tagged:
Caleb Prieto
Oct 04, 2024 -
Hyundai of Wesley Chapel responded
Thank you so much, Derek, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sincerely,
Manny Lopez
Internet Sales Manager