Nigel Pickford | Page 9

They went out of way to help me get approved thanks so much I will be back soon much I will be back soon More

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Madison and the team were very helpful and quick in getting our purchase prepared today. getting our purchase prepared today. More

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Madison was absolutely great to work with she kept us informed about when our new car would be here helped us thru the process of the purchase. Didn't take very long going thru finance everything went ve informed about when our new car would be here helped us thru the process of the purchase. Didn't take very long going thru finance everything went very smooth. Thank you guys very much!! More

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My experience at this dealership has not been a pleasant one. We have had to double check everything along the way to ensure “add-ons” that were not discussed or okayed were not placed on our agreement. The one. We have had to double check everything along the way to ensure “add-ons” that were not discussed or okayed were not placed on our agreement. Then communication on progress of vehicle for the okayed add ones were not returned when contacted and when picking up vehicle, company forgot one add on, said they could quickly do it. I had to wait for over 2 hours. Then when going over final check, 2 add ons were not even done. They only then told me that our hitch was on back order and our remote car starter wasn’t installed because they didn’t have codes yet for the new model. They said that the service department should have called us about these. Why would this have been sold to me in the first place if the company didn’t have codes and then only tell me when I noted that it wasn't included. One manager did say they would try to call around to see if a local company might have the codes and get it taken care of and would call me the following morning with an update. I am still waiting on for that call. More

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Went in looking for a specific car that had sold. I was helped immediatly and only shown vehicles I was interested in and could afford. I was helped immediatly and only shown vehicles I was interested in and could afford. More

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Fernando was great to work with in purchasing a 2024 Highlander Limited Hybrid. From the initial contact on line thru final purchase in person he demonstrated professionalism and kept me informed abou Highlander Limited Hybrid. From the initial contact on line thru final purchase in person he demonstrated professionalism and kept me informed about the status of the purchase. The Corwin dealership is pretty impressive at every level I engaged. More

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I purchased a 2024 Toyota 4Runner that was still being built. It was discerning buying a vehicle sight unseen. Meagan Stowell handle the transaction and did everything I asked for to make me comfortable built. It was discerning buying a vehicle sight unseen. Meagan Stowell handle the transaction and did everything I asked for to make me comfortable. We received the vehicle April 3. It was everything we expected . Meagan was very patient with my wife explaining all of the technology. I would recommend Corwin and Meagan to others. More

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Helpful, friendly service. No pressure sales experience. Sales person was knowledgeable and very pleasant. Sales manager was up front and honest about the value of my trade in. No pressure sales experience. Sales person was knowledgeable and very pleasant. Sales manager was up front and honest about the value of my trade in. Finance consultant was also knowledgeable and friendly. All around great experience. More

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great salesperson and great dealership. really cool facility and never once felt pressured throughout the process really cool facility and never once felt pressured throughout the process More

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We had okay service, besides attempted to be ripped off with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare ta with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare tactics were unethical as well as getting anything done to cancel was ridiculous. My husband cancelled and let Robert know and somehow it took a week for him to get a piece of paper to another coworker so that our cancellation would be processed in 30 days like he originally said. After 5 weeks had passed, no one in finance returned a call for over 24 hours, we got transferred to the “general manager” who didn’t answer and couldn’t leave a voicemail for, my husband had to physically drive to the location to accomplish anything. Robert finally called 2 days later and left a voicemail to “ease our concerns” that did no such thing. Never would work with corwin again and happily refinancing to make sure they don’t get another penny, and happily notifying every person I know to not use corwin. I’ll happily take my 2 years worth of oil changes to any other dealership than this one. More

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