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Nikki Golden
Nikki Golden at Greenville Chrysler Dodge Jeep Ram

Nikki Golden

Service Advisor

Greenville Chrysler Dodge Jeep Ram

230 Interstate Dr
Greenville, AL 36037

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of Nikki Golden

July 15, 2026

Dealership Rating
Employee Rating

Even though they couldn’t fix my GMC they were professional and let me know that they didn’t have the ability to help me. More

by roblowery13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

Dealership Rating
Employee Rating

I am please with the service I get from Greenville dealership Ms.Libby takes real good care of me More

by ptlilrev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Libby Petty

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Jun 16, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in our service department! We're delighted to hear that Libby consistently takes great care of you and provides the level of service you deserve. We truly appreciate your loyalty and look forward to serving you again whenever you need us.

May 14, 2026

Dealership Rating
Employee Rating

Lied to me. They are not to be trusted. $13,000 body shop bill in the glove, they said no accidents. A/C don’t work. 😡 I drove 1000 miles to pick it up. More

by rockinraytad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Keith Baker, John Wiggins, Brian Shepherd, Chloe Young, Wyatt Bailey, Peyton Whitten, Libby Petty, Dane Sanderlin, Tabatha Bozeman

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May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

We’re very sorry to hear about your experience and understand your frustration, especially after traveling such a long distance. Transparency is extremely important to us, and we would appreciate the opportunity to look further into the concerns you mentioned regarding the vehicle history and A/C system. Please contact our General Manager, Keith Baker, directly so we can review everything with you and work toward a resolution.

May 08, 2026

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Employee Rating

Out of town with golf team and needed assistance and they did a great job of taking care of us in timely fashion. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shepherd, Wyatt Bailey, Libby Petty

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May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for trusting us while you were away from home. We’re glad our team was able to get you taken care of quickly and help keep your trip moving smoothly. We appreciate the kind words and hope your golf trip went great!

May 02, 2026

Dealership Rating
Employee Rating

They are fast and friendly and very detailed about your vehicle and any questions you may have for them. More

by uoliver1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robbie O'Neal, Libby Petty

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May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re glad our team was able to provide fast, friendly service while keeping you informed about your vehicle every step of the way. We appreciate your business and look forward to helping you again in the future!

April 29, 2026

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Employee Rating

Greenville CJDR is very courteous and personable. They have a really small town feel. Word More

by DavidC
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Keith Baker, John Wiggins

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May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We take pride in treating our customers like family and providing the friendly, small-town experience Greenville is known for. We truly appreciate your business and look forward to seeing you again!

April 27, 2026

Dealership Rating
Employee Rating

Great service! Nikki and Libby always get me in and out as quickly as they can and the guys in the shop are always willing to answer what ever questions I have! More

by dstinson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wiggins, Brian Shepherd, Wyatt Bailey, Libby Petty

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May 19, 2026

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re so glad to hear that Nikki Golden and Libby Petty continue to take great care of you and make your visits quick and easy. We truly appreciate your trust in our service team and look forward to helping you again in the future!

December 24, 2025

Dealership Rating
Employee Rating

Greenville Chrysler Dodge Jeep Ram absolutely deserves 5 stars! From the moment I walked in, I was treated like family. The team is professional, honest, and genuinely cares about helping customers instead More

by standardroofingofmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Baker, John Wiggins, Cam Wesley, Brian Shepherd, Libby Petty

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Dec 26, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for the 5-star review! We truly appreciate your kind words and are thrilled to hear that our team made you feel like family. Providing an honest, stress-free experience is always our goal, and we’re glad we could help answer your questions and make the process smooth from start to finish. Thank you for trusting Greenville Chrysler Dodge Jeep Ram—we look forward to serving you again in the future!

December 22, 2025

Dealership Rating
Employee Rating

They roll out the red carpet when I show up. Always are courteous. Very informative about the services needed on my vehicles More

by lazydaneranch3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shepherd

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Dec 26, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re always happy to roll out the red carpet for our customers. Our team appreciates your kind words and is glad to hear you find our staff courteous and informative. Thank you for trusting Greenville Chrysler Dodge Jeep Ram with your vehicle—we look forward to your next visit!

December 13, 2025

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Employee Rating

The very best dealships and great service people and very very friendly and will greatly recommend to friends! More

by rwarrensmokeybear4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Greenville Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful review! We’re proud to hear that our team provided friendly service and a great experience. Your recommendation means a lot to us!

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