Nikko Marasigan

It had been 12 years since I boughtA new vehicle I had reservations about buying from a dealership. But the service and dedication by Connor in the end made it all worthwhile! He went above and beyond for reservations about buying from a dealership. But the service and dedication by Connor in the end made it all worthwhile! He went above and beyond for me and I am so happy with my car!Also Niko in financing great great guys🙂 More

Report | Print

Amazing staff team at this location. From the service dept to sales. Big shout out to Randy, Nikko, Tin, Rob (service dept) and Penny especially for their excellent customer service dept to sales. Big shout out to Randy, Nikko, Tin, Rob (service dept) and Penny especially for their excellent customer service More

Report | Print

My salesman was a great guy! Easy to talk to, respectful and knowledgeable, but the vehicle I was interested and booked an appointment to see, was dirty and not in parked so close to another vehicle that I and knowledgeable, but the vehicle I was interested and booked an appointment to see, was dirty and not in parked so close to another vehicle that I had to squeeze into it possibly casing damage to it it’s drivers door and the vehicle beside it! Had no time to negotiate price that so rebooked for the following day, so happens the next day the sales manager is driving it as his loaner? Hard to understand? They have a potential sale on a vehicle and someone else is driving it? Shows up and the vehicle is dirtier than the day prior? Asked if I had a trade, yes, an older chev top condition, offered $500? And out right insult! I think a better way of respecting a costumer would have been to say “ sorry but we faint take trades older then 5yrs old, trying to get a good deal at Shaw on a used vehicle. Is like pulling your own teeth out, over pricing to what is comparable in the market place, you might get a fair deal as I did but good or great deal? I think not! Experience was completely overwhelming! Time consuming to the point of a migraine! More

Report | Print

Traeland Serrao is great! No pressure, very friendly and he knows his stuff. I made an inquiry online and was contacted right away. I tried to contact other dealerships but No pressure, very friendly and he knows his stuff. I made an inquiry online and was contacted right away. I tried to contact other dealerships but Shaw followed up the fastest and got a hold of the used car I wanted to see with no waiting time. More

Report | Print

Happy customer We bought our new GMC Sierra with the help of Nikko in selecting the right truck to fit our needs and budget. He explained and shown to us the diffe We bought our new GMC Sierra with the help of Nikko in selecting the right truck to fit our needs and budget. He explained and shown to us the different models tirelessly. His customer service is superb and I'm happy in our decision! Also Trevor Gonsalves explained to us the financial aspects of our purchased. He extends his time to accommodate to our schedule and answered our queries regarding the numbers. More

Report | Print