Nina Mallory

People in the service entrance are very friendly and helpful any time I go in for service. helpful any time I go in for service. More

by GTIPTON Verified Customer Verified Customer

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Service advisor was great. The complaint I have is they didn't reset service light The complaint I have is they didn't reset service light More

by wmhensley61 Verified Customer Verified Customer

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Great! . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment More

by dorton_linda Verified Customer Verified Customer

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Quick service and the waiting room is better than majority of dealerships I've been at in the area. Actually had comfortable seating and a TV with a remote so I'm im not stuck watching some leftist T majority of dealerships I've been at in the area. Actually had comfortable seating and a TV with a remote so I'm im not stuck watching some leftist TV show. More

by CS28LB Verified Customer Verified Customer

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Easy to schedule, quick acknowledge when I arrived Reasonable time to complete work and well informed arrived Reasonable time to complete work and well informed More

by 1ALLANJOHNSON Verified Customer Verified Customer

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I not pleased with how slow the process has been to get another engine for my 8 month ols 2024 colorado zr2. It has been sitting on your kingsport dealership lot since monday (3/3). It took almost 4werks b another engine for my 8 month ols 2024 colorado zr2. It has been sitting on your kingsport dealership lot since monday (3/3). It took almost 4werks before the engine eas actually pulled put of my truck and a warranty replacement engine eas ordered little over a week ago. If you are going yo continue up yo sell vehicles are a high volume you need yo also be able to service them in a reasonable period of time. It should not take almost 4 weeks before a customers vehicle repair job begins. You have a serious problem in the kingsport fealership.location service department. Pooe Jeff Lewis is having a hard time hiring good qualified mechanics. It is not hus fault. Customers are ones suffering as their repair work is taking too long yo be performed. At the end of this upcoming week my truck will have been in your service department for 6 full weeks. That is very frustrating ordeal. I seriously will not consider ever buying another vehicle from your dealership. This was my 2 nd truck I purchased from you all over past two years. I bought a colorafo yrail boss from you all in late April of 2023 and I bought my 2024 volorafo zr2 from you all the last weekend in June of 2024. GM should have never gotten rid of the v6 engines they had in coorado trucks prior to year of 2023. They have ruined a good looking truck.puttiing those high output 2.7 liter turbo charged 4 cylinder engines in them. I would not trust a new dame size 4 cylinderemgine being put back inyo my2024 truck. I would always be waiting for it to also fail in .that beq replacement engine due to sorry afm issues that are messing up.lifters and cam shafts. I More

by hdblue69 Verified Customer Verified Customer

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Service was prompt and Nina is always courteous and makes sure I understand all about the service. sure I understand all about the service. More

by EDDS1037 Verified Customer Verified Customer

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Have been satisfied with service. Was NOT pleased when you dropped Buick from your dealership. Was NOT pleased when you dropped Buick from your dealership. More

by jltate37645 Verified Customer Verified Customer

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The service department took good care of me and fixed my vehicle quickly. Thanks for getting me back on the road. vehicle quickly. Thanks for getting me back on the road. More

by joshbuttry Verified Customer Verified Customer

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Very good service during and after the sale. Mark taylor was very helpfuand so was ther Service department Mark taylor was very helpfuand so was ther Service department More

by davebaldwin_88 Verified Customer Verified Customer

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