Nina Mallory | Page 11

Champion GMC in Kingsport gained a permanent customer. I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed all dealerships push for leases, but refuse to except the end-lease agreement because dealers don't make no money on the deal unless the own it. Champion did the exact opposite. Ed was absolutely amazing! I think in his heart he knew I was going to lose my car and not be able afford another car. After 6 hours of Ed and Kevin working hard together, Ed presented me with an offer. An offer I was not expecting. An offer I was excited to except. Then another offer was presented. I want to start to cry. The offer was even better than the other. They were able to help me save my car. I am forever grateful. This dealership is not greedy and selfish at at all. Including the shop, they too went above and beyond to figure out a warranty issue and dealing with other dealerships neglect. I can not express all the thank yous in the world. A recommendation is in order here. More

by jcioni1972 Verified Customer Verified Customer

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Mark Taylor sales consultant is easy to work with and everyone was very friendly including the financial support everyone was very friendly including the financial support More

by mmoreland2 Verified Customer Verified Customer

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My appointment was 11:30 but I ended up having to wait an additional 1 1/2 hrs. Appointments are set for a reason to be in and out additional 1 1/2 hrs. Appointments are set for a reason to be in and out More

by kimodom66 Verified Customer Verified Customer

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I experienced a longer than average wait time while visiting this dealership in Kingsport, TN visiting this dealership in Kingsport, TN More

by WHITBIT2014 Verified Customer Verified Customer

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Had emblems put on my truck. This was my first service on my new vehicle. They didn’t put them all on, and they left glue from the pre-existing ones before. Also spilled DEF flui This was my first service on my new vehicle. They didn’t put them all on, and they left glue from the pre-existing ones before. Also spilled DEF fluid down the side of my truck as well. More

by josh@specialtmfg.com Verified Customer Verified Customer

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There’s a “je na sais quoi” About Ed Kincer that just makes me keep coming back. Every time I come in, My wife and I are treated with Courtesy and respect. Ed bends over backwards to make my experience s makes me keep coming back. Every time I come in, My wife and I are treated with Courtesy and respect. Ed bends over backwards to make my experience second to none. If I could buy a car every day, I’d buy one from ED. If you need a car, come buy one from Ed. More

by rmlmlb Verified Customer Verified Customer

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The service department is top notch in my opinion they are very considerate and nicr are very considerate and nicr More

by weeks423 Verified Customer Verified Customer

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Wait time was long but given they were working with a warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. More

by AMBERROGAN21 Verified Customer Verified Customer

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Oil change and tire rotation went well. The service took about an hour. This was first service for my Colorado. Free service. The service took about an hour. This was first service for my Colorado. Free service. More

by jkgilley Verified Customer Verified Customer

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Champion Chevrolet GMC is number one. All personnel are always friendly and helpful. I will recommend Champion. All personnel are always friendly and helpful. I will recommend Champion. More

by EDDS1037 Verified Customer Verified Customer

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