Noe Perales | Page 2

Everyone was very friendly and helpful. Make the car buying experience very enjoyable. Izzy did a very good job and very helpful. Explained everything thoroughly to me Make the car buying experience very enjoyable. Izzy did a very good job and very helpful. Explained everything thoroughly to me More

by Shoov1944 Verified Customer Verified Customer

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From the time I pull in the service area until I leave I feel like I really matter as a customer. Trevor in service is so knowledgeable and explains repairs and parts very well. feel like I really matter as a customer. Trevor in service is so knowledgeable and explains repairs and parts very well. More

by Heidi Verified Customer Verified Customer

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Very honest people, no predatory sales tactics. A breath of fresh air! Felt very good doing business with them. A breath of fresh air! Felt very good doing business with them. More

by mikemele3d Verified Customer Verified Customer

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Staff are knowledgeable and easy to work with. Noe and Sam were extremely helpful in getting me into a solid vehicle. Noe and Sam were extremely helpful in getting me into a solid vehicle. More

by butlerw23 Verified Customer Verified Customer

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staff was extremely professional and friendly. waiting area was clean and provided all the needed amenities to make my visit very comfortable and enjoyable during the short wait for the service be waiting area was clean and provided all the needed amenities to make my visit very comfortable and enjoyable during the short wait for the service being performed. I would highly recommend Bennett Toyota to all friends and family looking to complete a vehicle purchase, or get service for their current vehicle. Thank you Bennett staff, do great! More

by bkgtjg Verified Customer Verified Customer

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Purchased 2013 Sequoia Platinum on 12/2022 for $24,333 from a Paij at your dealership. This vehicle was purchased for our small business. The blizzard white paint kept peeling and leaving paint chips a from a Paij at your dealership. This vehicle was purchased for our small business. The blizzard white paint kept peeling and leaving paint chips all over our driveway and garage. Now we have multiple spots peeling showing exposed metal and new areas bubbling up all across the whole top of the vehicle despite being garage kept. This was supposed to be a Toyota certified pre owned vehicle, now they won’t cover any repainting despite calling the dealer directly and Toyota corporate. Toyota knows this is an issue and started a ZKG support program which covers the repainting of certain white vehicles, particularly 2010-2018 Toyota Sequoia. The Toyota ZKG Support program expired July 2023, which would’ve covered this repaint under the support program. We were never made aware of this program despite purchasing the vehicle during the active program time. When bringing this up to the dealership, they said they’d look into it but the program expired and it is our fault we didn’t reach out sooner. I feel like some sort of disclosure would’ve been appropriate considering there was a recall for thousands if not millions of vehicles with this color paint and the peeling issue. The manager here, Noe, claimed he would look into it, offered to split the cost for repainting, but we never heard back for two months. We’d also have to drive 2 hours to drop it off for repainting since they won’t have Bennett Lehigh Valley do the painting. What is the point of buying a $25,000 vehicle from a Toyota dealer if the paint peels all over the roof exposing metal for rust shortly after buying it. Our 2003 Sequoia still has better paint than this. There is a painted spot that looks like it was hid with white paint to make the sale which is shown in the one photo attached. Extremely disappointed and hope this dealer will make better on this issue since we purchased it from them just over a year ago. What good is it buying from a “certified dealer” if they won’t stand behind their product and sales team, knowing this is an issue for all vehicles with this color paint during the model years 2010-2018 Sequoias. Glad we spent $25,000 on a vehicle with peeling paint that won’t be covered despite being only 10 years old. Will not be purchasing anything from this dealer again!! Complete lack of care for customer satisfaction and product quality. More

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The staff was very organized and very friendly and very helpful. Will absolutely recommend to others. helpful. Will absolutely recommend to others. More

by LISADEITZ1025 Verified Customer Verified Customer

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Everyone is very nice and helpful. I would recommend this dealership to any of my friends who are looking for a car. I would recommend this dealership to any of my friends who are looking for a car. More

by scott@gaconorealestate.com Verified Customer Verified Customer

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Best dealer ever ! Recommend going here , they are so helpful and staff are so sweet Recommend going here , they are so helpful and staff are so sweet More

by jennybabii111722 Verified Customer Verified Customer

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Appt went great, trying to get in contact with someone to resolve the issue in the first place was a minor issue, but they accommodated me with an unscheduled appt when I stopped in to talk to someone. resolve the issue in the first place was a minor issue, but they accommodated me with an unscheduled appt when I stopped in to talk to someone. More

by Karlwithac Verified Customer Verified Customer

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