OTIS ALFIMOVAS

Yesenia was very helpful she answered every question I had took her time to show and go threw the inventory maid the car buying experience so easy and pleasant. had took her time to show and go threw the inventory maid the car buying experience so easy and pleasant. More

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Reached out to this dealership roughly 4 weeks before purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went purchasing and was contacted by Otis A. He was very upfront and easy to work with. Went the extra mile and to provide me additional photos even went out and did an additional walk around on the vehicle, recorded it and sent to me. Addressed all my questions and kept me in the loop from start to finish. Wasn’t overly pushy and addressed all concerns. I really did enjoy the process of buying this vehicle. They were willing to work with me and I felt as though it was a very straight up transaction. Otis really went the extra mile to make you feel appreciated and informed me that he also takes his profession incredibly serious. It the world of sales, bad news tends to travel a lot faster than good news. I had a great experience with both Otis A and Alex K in the finance department. If you’re looking for a vehicle and it’s on their lot I wouldn’t hesitate to recommend reaching out to Otis and the team at Fox Valley Buick - GMC. Top notch team, well done St. Charles. More

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