Olivia Sorensen

This was my 11th Subaru purchase, and without question, it was the most memorable buying experience I’ve ever had. From the very beginning, Olivia set the tone. On my first visit, it was absolutely pour it was the most memorable buying experience I’ve ever had. From the very beginning, Olivia set the tone. On my first visit, it was absolutely pouring rain, but she never let the weather slow her down. She gladly brought out multiple Outbacks for me to compare, answered every question with patience, and made sure I had everything I needed to make the right decision. At no point did I feel rushed or pressured. Her professionalism, enthusiasm, and commitment to customer service were outstanding. Nicole did an incredible job bringing everything together behind the scenes. She worked tirelessly to find solutions, communicated openly, and made me feel like my business truly mattered. She was instrumental in making this deal happen. Nate in Finance was equally impressive. He was professional, efficient, transparent, and respectful of my time. He explained everything clearly, made the paperwork painless, and never once made me feel pressured. Buying a vehicle should be exciting, and this team delivered exactly that. Olivia, Nicole, and Nate treated me with honesty, respect, and professionalism throughout the entire process. I absolutely love my new Outback Wilderness, and after purchasing many Subarus, I can confidently say this was my best dealership experience yet. Thank you all for going above and beyond—you’ve earned a customer who will gladly recommend Castle Subaru to friends and family. More

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Tremendously helpful, friendly and professional from start to finish. This is our second Subaru from Castle and we will absolutely go there for any future car needs! start to finish. This is our second Subaru from Castle and we will absolutely go there for any future car needs! More

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I bought a 2025 Subaru Forester. Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well to Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well together. It was a great car buying experience. Shop for a Subaru and shop at Castle Subaru in McHenry IL! More

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Frendly , courteous, timley, good pricing, clean showroom, good stock on hand, good hours, great lication to me showroom, good stock on hand, good hours, great lication to me More

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Just a really nice car buying experience, kind folks—very communicative and helpful. I look forward to going to this dealership for service as well. communicative and helpful. I look forward to going to this dealership for service as well. More

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Very nice! They have good car and very kind services. I do not have job so couldn’t buy today but they very kind to me and my wife. We were looking at cars for They have good car and very kind services. I do not have job so couldn’t buy today but they very kind to me and my wife. We were looking at cars for taking our children to sports activities annd for grocery annd visiting family in out of state and their Subarus were very good cars. When money is better we will return! Thank More

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Had a great experience here, everybody was very helpful and made this painless. I’m very happy with my new vehicle and got a great deal. Will definitely be sending them more business and highly recommend s and made this painless. I’m very happy with my new vehicle and got a great deal. Will definitely be sending them more business and highly recommend stopping in if you’re looking for a new or used car. More

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Absolutely wonderful location! ! One of the best Subaru buildings I been to. Both service and sales made me feel welcome! If I didn’t just buy my car I would’ve bought from then!!! ! One of the best Subaru buildings I been to. Both service and sales made me feel welcome! If I didn’t just buy my car I would’ve bought from then!!! More

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Castle Subaru McHenry offers a fantastic experience with friendly staff, impressive inventory, and a welcoming atmosphere overall. with friendly staff, impressive inventory, and a welcoming atmosphere overall. More

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Amazing place. Everyone is very helpful and informative. Had a great experience! Would recommend to anyone! Everyone is very helpful and informative. Had a great experience! Would recommend to anyone! More

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