37 Reviews
Write a Review37 Reviews of Orville Hartley
December 01, 2025
EXELENTE TRATO, AMABILIDAD Y RAPIDO PROCESO DE PAPELES, EL PERSONAL ESTA ALTAMENTE CALIFICADO EN EL TEMA EL PERSONAL ESTA ALTAMENTE CALIFICADO EN EL TEMA More
December 01, 2025
From the moment I entered the dealership, I felt welcomed and never pressured, which can sometimes be the case at other places. Orville Hartley was attentive and truly listened to what I thought I wanted. As and never pressured, which can sometimes be the case at other places. Orville Hartley was attentive and truly listened to what I thought I wanted. As we continued discussing my needs, he made sure to explain the similarities and differences between the vehicles I was considering. During the test drive, he provided detailed information and answered all of my questions. Orville is very knowledgeable and delivered exceptional customer service. He supported me every step of the way and reassured me throughout the entire purchase process. I also want to recognize Christian Solorzano, who was equally knowledgeable and reassuring during the finance review. He explained everything clearly and was patient as I processed the information before deciding to move forward with my purchase. Overall, I am very satisfied with my new vehicle and the outstanding service I received. More
Other Employees Tagged: Orville Hartley
November 25, 2025
Professional efficiency courtesy excellent customer service clarification every questions great inventory opportunity looking a car you like service clarification every questions great inventory opportunity looking a car you like More
Other Employees Tagged: Eric Valdes
October 28, 2025
Servicio excelente y muy Cooperativos saben aconsejar al cliente , y tienen un trato muy amable cliente , y tienen un trato muy amable More
October 17, 2025
The wait with an appointment was ridiculous. The sales agent was great and kind but financing "Luis" was quick and not thorough. He did not inform me of an app to make payments, no invoice of The sales agent was great and kind but financing "Luis" was quick and not thorough. He did not inform me of an app to make payments, no invoice of sale. Nothing. I left a message a week ago and to date.... No return call. Your receptionist ",Maria ' is rude. My daughter loves the car but I hated the transaction. Honda fees don't add up to other dealerships for I have purchased 11 vehicles in my lifetime. My transaction at KIA was better from beginning to o end. Her next vehicle will be from KIA. xxxx poor service. The Sales agent should work somewhere else. You don't deserve him. Best. More
October 05, 2025
The staff is willing to to go the extra mile to deliver a very professional customer service!!! very professional customer service!!! More
Other Employees Tagged: Jorge Florez, Pablo Chavez , Cecil Hugh
October 02, 2025
While we were very happy with Oroville 's professionalism and helpfulness when it came to the car insurance part we ended up having to do it ourselves, with Orvilles' help. Perhaps it was an oversight since and helpfulness when it came to the car insurance part we ended up having to do it ourselves, with Orvilles' help. Perhaps it was an oversight since it was Sunday. No big deal, but I would've given a 10 to Honda otherwise. More
Other Employees Tagged: Christian Solorzano

