Oscar Johnson | Page 16

Warm greeting kept the maintenance process by frequent text messages Informative in regards to the recommendations text messages Informative in regards to the recommendations More

by YVONNEM754 Verified Customer Verified Customer

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The visit started pleasant but didn't end well. I had a coupon for a full oil change for 39.95 plus tax. When the advisor Oscar handed me my receipt he said here you go got the coupon 39.95. When I I had a coupon for a full oil change for 39.95 plus tax. When the advisor Oscar handed me my receipt he said here you go got the coupon 39.95. When I went to pay she said 50$ and some change and I was like why is it 50 and she referred me back to the advisor Oscar. He was unable to break down the itemized receipt. He first said it was the cost of parts and I said what parts and he said the oil and I said that was included in the 39.95 coupon. So then he said it was shop costs. I asked him where on the receipt did it say shop cost. He was unable to show me and insisted on pulling up my past services to show I previously paid shop cost. When he pulled up the screen I was able to see that on the computer miscellaneous is shop cost. The word shop cost does not print on the paper receipt. He had no knowledge of the itemized receipt. I also don't understand why shop cost weren't included in the coupon. The coupon did not state 39.95 plus shop cost and tax More

by sjwill5 Verified Customer Verified Customer

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Friendly! Great With customers! Great Attitude Have you in and at timely manner! I will recommend him to anyone that needs help with there vehicle! Great With customers! Great Attitude Have you in and at timely manner! I will recommend him to anyone that needs help with there vehicle! More

by Robertarrington375 Verified Customer Verified Customer

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Great dealership. Great customer service. Great location. Great affordable service prices. It's great to be able to refer people to the dealership. Great customer service. Great location. Great affordable service prices. It's great to be able to refer people to the dealership. More

by ALLENTWINDELL Verified Customer Verified Customer

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Quick and easy and communicated well Love the free coffee and comfy vibes Oscar the best! and comfy vibes Oscar the best! More

by caitlin.b.morris Verified Customer Verified Customer

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Oscar was friendly and extremely knowledgeable I would definitely book with him moving forward Keep up the enthusiasm and excellent customer service definitely book with him moving forward Keep up the enthusiasm and excellent customer service More

by TERRENCEQ23 Verified Customer Verified Customer

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Oscar has been my service manager for at least the last 4 years. He has always made sure that he provides me with the information on what I need done to my car and when it should be done. He is someone I tru years. He has always made sure that he provides me with the information on what I need done to my car and when it should be done. He is someone I trust with my vehicle. More

by FAMBROHR Verified Customer Verified Customer

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Great customer service, great team. The whole team provide great service. They provided a great deal. The whole team provide great service. They provided a great deal. More

by kkookieco Verified Customer Verified Customer

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Oscar was awesome as always and took care of my concerns with my vehicle Any issues with my vehicle have always been taken care of. with my vehicle Any issues with my vehicle have always been taken care of. More

by LaWannaGraham12 Verified Customer Verified Customer

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efficient, friendly with a feeling of transparency and quality service! Thanks for the consistency of quality and reliable service! quality service! Thanks for the consistency of quality and reliable service! More

by monique5 Verified Customer Verified Customer

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