Oscar Leon

Fantastic Dealership in my opinion. Excellent customer service, from sales through financials. Very helpful & knowledgable sales staff. Comfortable environment & welcoming. I would reco Excellent customer service, from sales through financials. Very helpful & knowledgable sales staff. Comfortable environment & welcoming. I would recommend Anthony, Oscar, Steve, Jamie & Archie to anyone looking to purchase a vehicle. The dealership is very family oriented & friendly. I will no doubt return for any service needs regarding our new Jeep purchase. They will walk you through & explain every phase of the purchase. We trust them with their honesty & integrity. Gilroy CDJR and staff was great. Start with Anthony in sales with any questions in what you’re interested in or looking for. If they don’t have it on hand they will hunt it down. Good team & good job! We will remain as satisfied customers. More

by bgoodz Verified Customer Verified Customer

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Sales, sales managers and finance were all great. Enjoyed the whole vehicle buying experience. Ty was a great to work with during the sales experience. Enjoyed the whole vehicle buying experience. Ty was a great to work with during the sales experience. More

by wjpapaadams Verified Customer Verified Customer

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The service department at Gilroy ram is always great. The service advisor. Hugo is very knowledgeable and extremely helpful. I will be coming back. The service advisor. Hugo is very knowledgeable and extremely helpful. I will be coming back. More

by isaacramos831 Verified Customer Verified Customer

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Horrible experience I was forced to purchase products I didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person didn’t want and was told they were mandatory due to already being equipped on the vehicle which was a lie and I told the salesperson, finance person and a sales manager I didn’t want them and it wasn’t till after all signings and I printed my copy of the contract at home did it show these items were optional I have purchased 2 other vehicles in the past from your dealership with no issues I feel I was taken for over $3700 with interest on my loan comes out to over $5200 I sent emails to my salesperson finance person and both sales managers with no response in my opinion this situation is fraud I will be at the dealership on Friday the 20th to get the 2nd key I am owed that I had to fight for and at that time I am going to ask to speak to upper management and if I don’t feel satisfied with the outcome I will be filing complaints with multiple different agencies in regards to this matter More

by danlopes Verified Customer Verified Customer

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They wasted my time trying to up-sell me on a bunch of junk add-ons. When I arrived to buy the car, they'd added these back into the sale and I had to argue to have them removed again. After the sale, junk add-ons. When I arrived to buy the car, they'd added these back into the sale and I had to argue to have them removed again. After the sale, they contacted me and wanted me to sign backdated pre-sale discloses. When contactedn then for basic warranty info, I was given incorrect info, then told the info wasn't available (with an attitude), before finally getting what I needed. They talk a good game but their behavior speaks for itself. More

by Lwbclark Verified Customer Verified Customer

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This place literally sold me a linen with extended warranty and won't cover anything with the warranty! They sold me a car that had something wrong with it that will cost over $5,000. I haven't even h warranty and won't cover anything with the warranty! They sold me a car that had something wrong with it that will cost over $5,000. I haven't even had it for a month!!! More

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