Oswaldo Baena

Ciera, Dalton, Dakota and Oswaldo were all amazing! Great customer service. Excellent follow through. They did exactly what they said they would! We’ve now purchased our second brand new ford from them Great customer service. Excellent follow through. They did exactly what they said they would! We’ve now purchased our second brand new ford from them in the last 6 months! Thanks guys! More

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Post one thing on the website and then when you try to make a deal, the truck is $8,000 more than what is posted. Then the manager tells you that it is for Ford Employees. How many Ford employees go to Gr make a deal, the truck is $8,000 more than what is posted. Then the manager tells you that it is for Ford Employees. How many Ford employees go to Greenway to buy? Very Few if any! There are 9,456 FORD employees in KC and 2.5 million people in metro, that is .38% are Ford Employees. Running a ad to reach only .38% of the population seems a little dumb or deceitful, you decide why Greenway Ford is doing this. Greenway Ford motive to do this is to deceive you and get you in the door not to sell a vehicle for the posted discount price. You walk in the door, and you think you are in Mexico at a time share presentation. Same type of mentality, sales tactics What a disappointment for Ford. Don’t waist your time go to Louisburg Ford for a honest deal. More

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Dakota was great! He got me everything I wanted. He was so friendly and nice, never pushy. He walked me through all the features of my car and made sure I knew how to He got me everything I wanted. He was so friendly and nice, never pushy. He walked me through all the features of my car and made sure I knew how to use them. Very knowledgeable with the Bronco. He was patient as it took awhile for us to be sure of what we wanted! Waldo was also amazing, he was professional and friendly. They both made the process painless and quick! So appreciate you both. More

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Dalton, Brodrick, Oswaldo and Ciara provided great customer service. Everyone was quick to respond and communication was straight forward. They beat the other dealers price on the truck I wanted. C customer service. Everyone was quick to respond and communication was straight forward. They beat the other dealers price on the truck I wanted. Ciara did a great job keeping us updated in the showroom, explaining the options on the truck, and getting us taken care of. More

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It was my best experience with first time car buying. Ciara helped me and answered all the questions i had. She was so friendly. She definitely understood the my concern and what i wanted. She was so rea Ciara helped me and answered all the questions i had. She was so friendly. She definitely understood the my concern and what i wanted. She was so reassuring about buying a new car! I definitely had a wonderful experience! Everyone i worked with was wonderful! More

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Ciara called me and left a message shortly after I indicated on line I wanted a newer call. She called back next day and said she would like to look at the car I had for trade in. She was upbeat no indicated on line I wanted a newer call. She called back next day and said she would like to look at the car I had for trade in. She was upbeat no pressure and accommodating. She had a low key demeanor and friendly in a sincere way. She was able to show me three cars I was interested in. She explained the features and how they worked. After test driving them was the sit down to discuss my commitment to buying one and trading mine in. She was skillful and non threatening in hearing my concerns about reliability of the newer car and limit to how much I wanted to pay. She relayed my questions to the sale manager and came back with parameters as to what the dealership could allow for me and what it couldn’t. She listened, acknowledged remaining concerns and showed support and understanding to where I felt comfortable buying the new car and feeling good about it. She also had a folksy down to earth demeanor greeting my wife and I when we first walked into the show room floor It was easy to chit chat and she made us comfortable when she seated us at her work station. I left the dealership with a newer car feeling good; knowing the risks of making any purchase but that I can given be given assurance that my newer vehicle had been checked over and I can be happy More

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