Ozzy Sarwar | Page 3

Great experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. More

Report | Print

Great experience From beginning to end, this was one of our best experiences buying a car. Not only were the sales staff friendly and knowledgeable, they treated both From beginning to end, this was one of our best experiences buying a car. Not only were the sales staff friendly and knowledgeable, they treated both my wife and I with respect and courtesy. Specifically, our salesman Ozzy was wonderful to work with and made the buying as easy as I have ever had with a car. Not pushy or over the top, this is the place to buy your next car! More

Report | Print

Excellent Ozzy did a great job from start to finish. From the moment my wife and I stepped inside to the last few minutes he spent with me going over the car. Ozzy did a great job from start to finish. From the moment my wife and I stepped inside to the last few minutes he spent with me going over the car. He’s a top notch salesman. More

Report | Print

REpair of nail in tire bought through a VW deadlership I own 2 VW, and my son owns 1. All bought through Larry Roesch in Elmhurst/Bensonville, IL. I had bought new tires from this dealership on the recomme I own 2 VW, and my son owns 1. All bought through Larry Roesch in Elmhurst/Bensonville, IL. I had bought new tires from this dealership on the recommendation during a scheduled maintenance visit. Yesterday, I noticed a nail in one of the tires. I took it to Fox Valley VW in Schaumburg as it was closer. I was given prompt service receiving for my car, and signed an initial quote of $0.00 Once the work was completed I was given a bill for $37.70. When I asked why, and after calls to both a national VW center, and the Larry Roesch dealership, I was told because I didn't have the correct coverage on the tires. During this discussion, the service guy, Steve, couldn't access any details about my car service record (all of which was done at VW). Then after agreeing to pay the $37.70, I had to wait over 30 minutes for my car to be brought around. It took me asking a receptionist to call back to the service group. After at least feeling that the Roesch dealership was taking care of me, I will never go back to Fox Valley for any vehicle service or purchase. In terms of tires, I've purchased many from Discount tires over the years for different vehicles and have always been treat well. I guess they will ALWAYS be my choice for future tire purchases. For a place that has signage up about being awarded the TORCH award, they failed to show me they deserve it. On 1 positive note, I spend some of the time waiting speaking with Ozzy on the sales floor, and he was very personable, polite, and enjoyable to spend a few minutes with. More

by dcmloveless Verified Customer Verified Customer

Report | Print

New Golf R Ozzy and the Fox Valley VW team was fantastic. Everyone was extremely helpful and respectful of my time. The day that we agreed to terms, Ozzy had the Ozzy and the Fox Valley VW team was fantastic. Everyone was extremely helpful and respectful of my time. The day that we agreed to terms, Ozzy had the day off, but he still took time to make sure my needs were met. Angel, who helped deliver the car in Ozzy absence was also great, making sure I was happy throughout the delivery process. More

by tshaggerty Verified Customer Verified Customer

Report | Print

Only took 4 hrs Ozzy was great, price reasonable. Only I didn't know that there is no spare tire and no cd player. Waited a long time for financing but in general Ozzy was great, price reasonable. Only I didn't know that there is no spare tire and no cd player. Waited a long time for financing but in general I was happy. More

by MBOUHAFA2001 Verified Customer Verified Customer

Report | Print

Fox Valley VW is a trustworthy dealership This is the 7th vehicle I have purchased from Fox Valley VW. The staff is helpful and fair. The service department is dependable. Thank you for anothe This is the 7th vehicle I have purchased from Fox Valley VW. The staff is helpful and fair. The service department is dependable. Thank you for another great buying experience. More

Report | Print

Ozzy Sarwar Friday night we stopped by at Fox Valley Volkswagen in Schaumburg, Illinois. We went inside showroom and we where greeted as soon as we walked in by a Friday night we stopped by at Fox Valley Volkswagen in Schaumburg, Illinois. We went inside showroom and we where greeted as soon as we walked in by a very straight up guy Ozzy Sarwar. We told him our situation and what we where looking for and he directed us to what we was looking for and even though he knew our situation he didn’t give up. We where nervous and he help us and motivated us and was straight up forward. I had been at a different dealer and they treated us poorly. The service we received by Ozzy was superior and we want to thank him for all his help and time. We was there Saturday because we couldn’t decided which atlas we liked and Ozzy took the time and I felt bad because he could helped and gotten other customers while we decided but he stuck by us the whole time and I appreciate all his help and honesty. I wish more sales guys where like him, I highly recommend Ozzy and for anyone looking to purchase a vehicle there check him out you won’t be disappointed. More

Report | Print

Excellent Customer Service! As a first time car buyer, I walked into Fox Valley Volkswagen a little apprehensive and nervous. Those fears went out the door the second I sat down As a first time car buyer, I walked into Fox Valley Volkswagen a little apprehensive and nervous. Those fears went out the door the second I sat down with Ozzy, the gentleman who helped me purchase my Jetta. He, and the dealership, made my experience enjoyable. No pressure, no sneaky tactics; just straightforward information. I asked question, and they delivered. I make requests, and they came through. I walked away encouraged that car buying doesn’t always have to be anxiety producing. Thanks, Ozzy! I love my new Jetta. I will now be encouraging all my friends and family to head over to Fox Valley VW for their car buying needs. More

Report | Print