PHIL FEZZA | Page 2
Service Advisor
Arrigo Dodge Chrysler Jeep RAM West Palm Beach
6500 Okeechobee Boulevard
West Palm Beach, FL 33411
I have been in the Dealership Service arena since 1981.
Read moreDealership Experience
3 yrs, 6 mos
Industry Experience
43 yrs
Languages Spoken
English
19 Reviews
Write a Review19 Reviews of PHIL FEZZA
February 09, 2023
OUTSTANDING PERFORMANCE BY Ariel Coss and the service technician. They identified multiple rodent eaten wire harnesses. My Jeep was taken in for a computer update. When it was identified the wire harness technician. They identified multiple rodent eaten wire harnesses. My Jeep was taken in for a computer update. When it was identified the wire harness was chewed by a rodent, the car went in for repair. The technician located another wire harness that was rodent damaged on the complete opposite side of the engine!!! Great people in the service department of Arrigo!! More
Other Employees Tagged: Ariel Coss , Service tech who worked on my vehicle
January 07, 2023
Everyone at the dealership were very helpful. Nothing that I could complain about either. NA Nothing that I could complain about either. NA More
Other Employees Tagged: Linda Chew, Dale King, Anthony Duva, Ariel Coss, Mike Amato, Alexander Bono, Richard Haidacher, Matt Dicampli, Maria Candamil
January 02, 2023
I had the most amazing service when Phil worked there. Received a brand new engine due to a malfunction/warranty at no fault of my own. I bring it back bc my car won’t start 9 months later. They take two Received a brand new engine due to a malfunction/warranty at no fault of my own. I bring it back bc my car won’t start 9 months later. They take two days to diagnose a dead battery. Here I am out of pocket hundreds for a rental bc it’s not covered. It’s absolutely ridiculous that I had to pay over $1500 for a dead battery. I will 100% never be bringing my car back here. TOTAL rip off. Not to mention I couldn’t get anyone on the phone to help me. I was just put on hold, transferred, and sent to voicemails. Too bad Phil is gone. I would have come back, he had excellent customer service skills. I’m sure one lost customer won’t affect you guys anyways so it’s no skin off our your back. More
Other Employees Tagged: Alexander Bono
December 11, 2022
Friendly fast service. Grab a hot coffee while you watch and catch up on the local news Grab a hot coffee while you watch and catch up on the local news More
Other Employees Tagged: Linda Chew, Anthony Duva, Lillian Munoz, Ariel Coss, Mike Amato, Alexander Bono, Matt Dicampli, Maria Candamil, Denise Manos
December 10, 2022
Great excellent on time on on on on on on the ball fantastic job by all the players fantastic job by all the players More
Other Employees Tagged: Linda Chew, Dale King, Anthony Duva, Ariel Coss, Mike Amato, Alexander Bono, Richard Haidacher, Matt Dicampli, Maria Candamil
December 06, 2022
Was in and out within 3 hours for an oil change on a Wednesday afternoon Wednesday afternoon More
Other Employees Tagged: Linda Chew, Dale King, Anthony Duva, Ariel Coss, Mike Amato, Alexander Bono, Richard Haidacher, Matt Dicampli, Maria Candamil
October 11, 2022
Great lobby. And a Very helpful staff, Have been patronizing for at least six years And a Very helpful staff, Have been patronizing for at least six years More
Other Employees Tagged: Linda Chew, Anthony Duva, Ariel Coss, Mike Amato, Alexander Bono, Richard Haidacher, Matt Dicampli, Maria Candamil
February 04, 2022
The quick response was great and communication via text was great. The service advise also have me his cell phone #. was great. The service advise also have me his cell phone #. More
Other Employees Tagged: Mike Amato
January 22, 2022
I have been coming to Arrigo for service since 2009, when we moved to Florida. At the time, I had a Town and Country. I am now on my second Town and Country, purchased at Arrigo. The service department is e we moved to Florida. At the time, I had a Town and Country. I am now on my second Town and Country, purchased at Arrigo. The service department is extremely professional and the service advisors are friendly and knowledgable. More
Other Employees Tagged: Brian Steadman, Jon Marrero Mesa , Robert Corman