Pablo Ariza

Really disappointed with my service here. I feel like they saw someone with money and took advantage. I asked for a specific color and had the messages to prove it. And picked up the car at I feel like they saw someone with money and took advantage. I asked for a specific color and had the messages to prove it. And picked up the car at night where I could see the incorrect color was ordered. Pablo and the dealership have not offered any solutions but instead wiped their hands clean and said the deal is done. Under Colorado Uniform Commercial Code C.R.S. 4-2-601 et seq. A buyer is entitled to goods that conform to the agreed specifications. I was mislead into purchases a car I did not order. When spending such a large sum you would thing there would be a bit more customer service and care for mistakes made by the dealership. More

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Pablo misrepresented the vehicle color, finalized the sale without disclosure, and then failed to respond to my concerns. He even texted me that there is ‘zero difference’ between the 2025 and 2026 model sale without disclosure, and then failed to respond to my concerns. He even texted me that there is ‘zero difference’ between the 2025 and 2026 models, despite knowing Cadillac never offered the color I requested on the 2025 model. He allowed me to believe I was receiving a configuration that literally did not exist, and disclosed nothing until after the paperwork locked me in — a fraudulent omission. More

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Great customer service from everyone very knowledgeable! The process was really hassel free. Will be back! The process was really hassel free. Will be back! More

by NIETO1522 Verified Customer Verified Customer

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Everyone was super friendly and helpful! Loved working with Pablo, he helped with every question I had and was super patient & understanding. Great experience & love my car! Loved working with Pablo, he helped with every question I had and was super patient & understanding. Great experience & love my car! More

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Excellent customer service! Very prompt when responding . Worked with pricing requests. Will definitely be back. Very prompt when responding . Worked with pricing requests. Will definitely be back. More

by kimblack56 Verified Customer Verified Customer

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The service department made an appointment quickly! They explained the process and I was totally satisfied They explained the process and I was totally satisfied More

by spanolindalou Verified Customer Verified Customer

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Great experience all the way around! Pablo is a professional salesman. Love my car from foundation! Pablo is a professional salesman. Love my car from foundation! More

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I have bought multiple vehicles from Pablo. He’s all class and honest. Solid experience. He’s all class and honest. Solid experience. More

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Service was good, and they were very punctual. Working with them for five years now Working with them for five years now More

by chinito302 Verified Customer Verified Customer

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Very friendly and knowledgeable salesmen, a truly pleasurable experience. I felt they rolled out the red carpet for me; negotiated a fair deal, picked me up at my home in a stunning Cadillac the day pleasurable experience. I felt they rolled out the red carpet for me; negotiated a fair deal, picked me up at my home in a stunning Cadillac the day of my purchase, as I needed a ride to the dealership. Taught me about all the bells and whistles of the car after the purchase. Loved the whole experience. More

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