Pamela Ray

DO NOT TRUST Brought my car in for service- had my husbands FDNY plackard in the window that went MISSING. When I went back, it was handed to me with NO explanatio Brought my car in for service- had my husbands FDNY plackard in the window that went MISSING. When I went back, it was handed to me with NO explanation. The absolute worst- no follow up- was told the manager would contact me and didn't- I had to track him down!!! Absolutely ridiculous - did I mention this was the day before 9/11- this is not my first bad experience with them but by far the worst! Called corporate and filed a police report- they damaged my husbads property with NO explanation- Never going back- you can't pay me to go back. More

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No clue The service sept at WP Nissan is clueless. They have no idea how to inform customers and waste your time and money. I would watch a YouTube video an The service sept at WP Nissan is clueless. They have no idea how to inform customers and waste your time and money. I would watch a YouTube video and do it myself before ever dealing wth them again More

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Excellent!!! I actually live in the City (Manhattan) so I drive out of my way to get my car serviced here. Since my first visit, which took place because I had an I actually live in the City (Manhattan) so I drive out of my way to get my car serviced here. Since my first visit, which took place because I had an appt out there, I have been treated with courtesy and care. Pam specifically noticed something with my maintenance plan and informed me. This made a really big difference with the care for my car. She went above and beyond to help me and has totally gained my trust. They are always pleasant there. Very happy customer here! More

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Always great staff I am always greeted with love and respect when I walk in it feels like a friends house what better to bring your business when the staff makes you fee I am always greeted with love and respect when I walk in it feels like a friends house what better to bring your business when the staff makes you feel like that. More

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OUTSTANDING I service both my car cars there,and also rent cars the staff is perfect makes me feel like I have known them for 30 years. I service both my car cars there,and also rent cars the staff is perfect makes me feel like I have known them for 30 years. More

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Go somewhere else Horrible after care. Service department attempts to say the right things but never actually produces. Bought a 2012 Nissan Murano in January 2012, h Horrible after care. Service department attempts to say the right things but never actually produces. Bought a 2012 Nissan Murano in January 2012, have avoided bringing the car to this service group. I cannot be the only dissatisfied customer since there have been three changes in management since I bought the car as of January 2015. Have owned a Subaru and a Toyota and have had significantly better dealings with those companies. February 15, 2016 As I mentioned earlier, the service isn't particularly good. But after trying yet again to have something as simple as a New York State inspection (which of course, resulted in a problem.) I have come to the conclusion that Nissan, relative to Subaru and Toyota, just make crappy cars. More

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Can get honest answers from the best service lady Prior to leasing my new car, I would derive my Murano at WP Nissan Service Center. Staff is friendly and would be very knowable. Pam has always been m Prior to leasing my new car, I would derive my Murano at WP Nissan Service Center. Staff is friendly and would be very knowable. Pam has always been my service person and she is amazing. Always helpful and honest. She has always been helpful. More

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Two New Nissan in Six Weeks We have purchased three Nissan vehicles in the past from White Plains Nissan, but were skeptical about visiting this dealership in July because it wa We have purchased three Nissan vehicles in the past from White Plains Nissan, but were skeptical about visiting this dealership in July because it was under new management. Fortunately, I was introduced to Nissan Product Specialist, Mahari Davis, by my trusted Service Specialist, Pam Ray, at the White Plains Nissan Service Center. Mahari took the initiative to meet with me at the Service Center, and provided knowledgeable product information as well as excellent follow-up throughout my purchase of PathFinder. Therefore, when it is time for us to shop for our second Nissan, we immediately work with Mahari again. The whole team (Mahari, Christ McGovern and Felix Camilo) made our second purchase even better- Felix clearly explained us how the trade-in value work and finalize our deal; Chris has made the paperwork process least painful. Mahari continues to follow up professionally after the sales to make sure we are happy with our Nissan purchases. It was an excellent experience. More

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respectful service department I always have my 2012 maxima serviced at a dealership and use their coupons and after going to 4 seperate dealerships I overwhelmingly give the white I always have my 2012 maxima serviced at a dealership and use their coupons and after going to 4 seperate dealerships I overwhelmingly give the white plains dezlership the best overall rating based on my experiences. The service people are polite and gave me stright talk not bs, More

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