Patrick Learned | Page 49
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
621 Reviews
Write a Review621 Reviews of Patrick Learned
October 16, 2021
Brought my car in for routine service & one minor problem. The person who checked me in (didn’t get his name) fixed the minor problem immediately. Patrick was pleasant & efficient about getting my se problem. The person who checked me in (didn’t get his name) fixed the minor problem immediately. Patrick was pleasant & efficient about getting my service set up & gave me accurate estimate of how long it would take. Got a free shuttle from dealership to my appointment & arrived on time. During the routine maintenance the service techs identified an issue that needed equipment not covered by warranty. They called & explained, I gave permission to proceed & got a new estimate for completion time. Car was ready at the estimated time. Check out was easy, keys and car brought right to the front door for me. As good an experience as I can imagine unless they were handing out new car keys. More
October 16, 2021
They are efficient and they care since i went there without any appt due to my car dashboard something lit and i dont understand and turned out to be my flat tire sensor without any appt due to my car dashboard something lit and i dont understand and turned out to be my flat tire sensor More
Other Employees Tagged: Walter is great too. He did not made me wait the min i pulled up he saw me and helped me ryt away
October 15, 2021
I gave a five because everyone was so nice . But had to wait in car for 30 after appt time before being help. Heard you are short staffed. wait in car for 30 after appt time before being help. Heard you are short staffed. More
Other Employees Tagged: The lady in the front office who took my payment was very very nice.
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