"They don’t respect you or your time. will lie to your fac"
We were coming from Oakland about 2 hours away, so I made it absolutely crystal clear that we would only make the trek if they could hold the car for us to test drive. Patrick promised and scheduled a test drive. I even checked with him we were still good right before we started driving. Well they made the same promise to some other lady. And we both show up for the same time frustrated and angry. We were there first so we got to test drive. But another dealer realizing this raced to sell it to her while we were doing so. I even made it most of the way through the purchase paperwork having already put down my sensitive personal information when they informed me. I mean really who treats their customers with this much contempt and disdain. Ruined our Saturday driving all the way out to sacramento. No respect for our time, or the gas wasted getting there. We load our three year old into the car preparing to drive away, and they send some manager out to smooth things over, and it's not long before he's insinuating that I lied that they were holding the car for us. At any point they could have behaved like adults and wrote it off as a miscommunication, but they kept doubling down on treating both and me and this other lady like xxxx. They will lie and do anything to try to get a commission out of you. They're so sleezy it's cartoonish.