Patrick Osbon | Page 19

Customer service Best customer service ever. They treated me with respect and we worked together and found a vehicle that fit my needs as far as preference and payment Best customer service ever. They treated me with respect and we worked together and found a vehicle that fit my needs as far as preference and payment. If I decide to buy another vehicle I will definitely come back to their business. More

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Great Car at a Fair Price The dealership was great to work with. We got the Truck we wanted at a fair price. They even gave us a good price on our trade. Overall it was a ple The dealership was great to work with. We got the Truck we wanted at a fair price. They even gave us a good price on our trade. Overall it was a pleasant car buying experience. Would definitely do business with them again! More

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Great Staff All staff were helpful and willing willing to work with us for a postiive leasing experience. Special thanks to the manager for the assistance in thi All staff were helpful and willing willing to work with us for a postiive leasing experience. Special thanks to the manager for the assistance in this process. More

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Amazing!!!! Patrick is amazing. He helped us with what we need. Our vehicle was missing items from optional package and Patrick is making sure we get it. - R Patrick is amazing. He helped us with what we need. Our vehicle was missing items from optional package and Patrick is making sure we get it. - Ross C. More

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awesome experience for the 4th time I believe This is I believe our 3rd or 4th automobile that we have bought for Room them and Everytime it has been an awesome experience. Patrick Osbon was by f This is I believe our 3rd or 4th automobile that we have bought for Room them and Everytime it has been an awesome experience. Patrick Osbon was by far the most helpful he found all the answers to all the qeuestions we had. Thank you Lithia of South Anchorage. I'm sure we will get another car from there!!! More

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Outstanding service After a bad experience at anchorage Chrysler we went to lithia south anchorage. We were greeted immediately and ask if we needed any assistance, We st After a bad experience at anchorage Chrysler we went to lithia south anchorage. We were greeted immediately and ask if we needed any assistance, We stated that we were just looking. After finding the SUV we were interested in, we went back inside and ask to speak to a salesman. We were introduced to David Dowd (the salesman).After explaining that we had a bad experience at Anchorage Chrysler, David assured us that it would happen at his dealership. After a short explanation of what we were looking for, David ask if we would like to see the vehicle. Now please keep in mind, My wife and I currently had a new 2015 Dodge Journey (that we previously purchased from anchorage Chrysler, and it only had 23000 miles on it and didn’t really need a new car. But we took the test drive anyway. When we returned David ask if we would be interested in purchasing. Things were going so well at that point, We Decided to trade in our 2015 journey and take the brand new vehicle. Well when the financing didn’t go right that evening we were a little discouraged and left the dealership. But David assured us that he would find the right place for the financing and be back in touch. The very next day we were called by David and he said, Are you ready to come pick up your new car? We were a little hesitant because typical dealerships bring you back and try to sucker you into something ( less vehicle options or a different model , crazy high payments etc...) NOT THIS GUY. David said he had some options for us so we returned to the dealership the next evening. We arrived and he was ready and waiting. The prior visit we gave him very specific guidelines before we would purchase. (Interest rate, payment and vehicle payoff. Well David sats us down and brought the paperwork. Usually they throw numbers at you and make you think your getting the best deal and you really never know because the numbers get flipped around. NOT HERE, just as we asked for, he provided. We agreed to purchase. Then He went and got us a water and we thought this is going to be a long night. But nope, David was on top of everything. The paperwork was ready and we just had to sit down with finance. ( The suit ). Usually this is where the deals go bad and they try to offer something different. (Anchorage Chrysler) Not at this dealership. David walked us in and introduced us to Pat Osbon (The finance guy) This again, is not the normal at most dealerships. This guy is also fantastic. He sat us down went over the numbers and NO SURPRISES. 15 minutes tops. He explained the process, went over the numbers and broke it down so dummies like my wife and I could easily understand. Then he walked us back out to David. David then took my wife out to the vehicle and went over every feature of the new journey. Helped setup the Bluetooth and went over the warranty and the evts ( the tracking system for the vehicle). Discussed the service options for the vehicle, and then he had the vehicle detailed so it looked like it was off the showroom floor when we took it home to show the family.. This place rocks.....And these 2 guys are fantastic. Thanks for everything David and Pat you made this purchase so easy. We love our new car and are very grateful for you two. I know this is long but it gets better. David provided a number for a credit union that gave him great rates. So we decided to look into it, And let me tell you they did for us also. Northern skies federal credit union. Ask for Manny. SO ....If you are interested in a new vehicle this is the place. Lithia of south Anchorage. Ask for David Dowd, he is truely a fantastic guy. More

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Seamless Transaction Just recently bought a new Jeep Wrangler. Patrick Osbon was our dealer representative. The sale process was low pressure and objective. We ended up Just recently bought a new Jeep Wrangler. Patrick Osbon was our dealer representative. The sale process was low pressure and objective. We ended up with a great Wrangler, and Patrick took charge of insuring that all extras were added in a timely manor. The entire transaction was very smooth and low key. More

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Completely satisfied with the effort Patrick Osbon put in the most effort to get me the vehicle I wanted. Even in Patrick’s off time he was still going above and beyond to get me the bes Patrick Osbon put in the most effort to get me the vehicle I wanted. Even in Patrick’s off time he was still going above and beyond to get me the best deal, and treated me respectfully during the whole process. I will recommend him at this dealership, as well as come back for future vehicle purchases. More

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Extremely happy with my 2017 FIAT 500!!!! I went to Lithia to find an affordable vehicle that was good on gas. Personally, I like smaller vehicles and standards. Patrick found me the perfect c I went to Lithia to find an affordable vehicle that was good on gas. Personally, I like smaller vehicles and standards. Patrick found me the perfect car! Patrick was very helpful. I had no clue what I wanted but Patrick managed to find me a car that was small, affordable, standard, and excellent on gas. More

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Purchase of new jeep One of the best car purchasing experiences I’ve had. All members of the team I worked with were awesome They were very knowledgeable of the jeep’s One of the best car purchasing experiences I’ve had. All members of the team I worked with were awesome They were very knowledgeable of the jeep’s features and were fun to work with. More

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