Paul Chapman
Paul Chapman at George Coleman Ford

Paul Chapman

Finance Manager

George Coleman Ford

21 Plaza Dr
Travelers Rest, SC 29690

Contact Me
3.8
8 Reviews

I am originally from Dallas, Texas and am a seasoned professional with 40 years of automotive industry experience and (AFIP) certified in automotive financial services. During my leisure time, I enjoy spending time with my wife and three sons and enjoy traveling and spending time outdoors.

Dealership Experience

2 yrs, 9 mos

Industry Experience

41 yrs, 2 mos

Languages Spoken

English English

3.8

8 Reviews

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8 Reviews of Paul Chapman

February 06, 2026

Dealership Rating
Employee Rating

Great service. Car was serviced properly and we were able to pay for it with our FordPass Rewards. More

by tom.triplitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

George Coleman Ford responded

We’re glad your Kia Telluride received great care and that you could redeem your FordPass Rewards toward the service. Thank you for the five-star review. We look forward to assisting you again.

February 05, 2026

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Employee Rating

I had an issue I was trying to get resolved. After 2 attempts, I spoke with a salesman named Nate. I sent over a couple of pictures, he walked over to the parts department and we figured it our. More

by MECOOPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

George Coleman Ford responded

Great to know we were able to resolve your issue quickly once you connected with Nate. We appreciate you sending over the photos, as it helped us identify the solution faster. Thank you for choosing us for your Jeep Wrangler and for recognizing Nate’s assistance.

January 27, 2026

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Very pleasant experience service employees kept me informed about the entire process and we’re very courteous More

by sudduthdavid58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

George Coleman Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing George Coleman Ford! Scott Peters, Service Manager scott.peters@smithautogroup.com

January 18, 2026

Dealership Rating
Employee Rating

Easy experience, friendly and helpful staff . Lacy was very helpful and friendly. The pup greeters were a welcome bonus. More

by nswanger12
Recommend Dealer
Yes

Other Employees Tagged: Paul Chapman

Jan 19, 2026

George Coleman Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing George Coleman Ford. We look forward to having you as one of our valued customers for many more years to come! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

January 15, 2026

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Employee Rating

First of all, let's start with they overcharge me on the car because the price online is 24,699 when he wrote up the paperwork, he put it for 26 600 or something like that and I told him that was not the sa More

by Shebagilliard89
Recommend Dealer
No

Other Employees Tagged: Paul Chapman

Jan 19, 2026

George Coleman Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

January 14, 2026

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Employee Rating

It was a fantastic experience all the way from Sherry, who was my first contact to Buck who was the salesman to Paul who was absolutely wonderful and so very helpful and helped us get everything we needed More

by mikegross483
Recommend Dealer
Yes

Other Employees Tagged: Paul Chapman

Jan 14, 2026

George Coleman Ford responded

Thanks for your feedback on your recent visit to George Coleman Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

January 14, 2026

Dealership Rating
Employee Rating

I bought a certified Chevy Silverado 2018, 2ed time in Chevy Dealership and currently there More

by chrino66
Recommend Dealer
No

Other Employees Tagged: Paul Chapman

Jan 15, 2026

George Coleman Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

January 13, 2026

Dealership Rating
Employee Rating

My payment was higher than previous payment amount dicussed Please help me out Sandra Wofford More

by wofford.sandra68
Recommend Dealer
Yes

Other Employees Tagged: Paul Chapman

Jan 13, 2026

George Coleman Ford responded

Sandra, Thanks for sharing your experience with George Coleman Ford. We appreciate your business and hope to see you again soon! Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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