Paul DeYoung | Page 4

My first time ever buying a car! ! Paul made it so easy for me and with the help of his team I was driving away with what I wanted. 10/10 recommend. Very polite people as well as prof ! Paul made it so easy for me and with the help of his team I was driving away with what I wanted. 10/10 recommend. Very polite people as well as professional. They answered all of our questions and addressed all of our concerns with. We speaking about things they where very pacific about thing. Made sure we under stood. Paul made sure we liked our choice as well how things where going. More

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I am very happy to continue my customer relationship with Don Brown Chevrolet. Over the last36 years, I have bought many cars and had many repaired. Always a pleasure. Always done well. Thank you. Don Brown Chevrolet. Over the last36 years, I have bought many cars and had many repaired. Always a pleasure. Always done well. Thank you. More

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Easy experience. Paul handled the sale professionally and made sure to make the process run smoothly. Paul handled the sale professionally and made sure to make the process run smoothly. More

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Just over two weeks ago we purchased a 2015 Nissan Sentra. We hadn't intended buying a used car in this market, but our 10 year old Kia had other plans. Our sales rep was Paul and he was pretty great Sentra. We hadn't intended buying a used car in this market, but our 10 year old Kia had other plans. Our sales rep was Paul and he was pretty great in understanding our needs and stayed within our price range. He was very nice and personable and the only highlight of this whole experience. We ending up paying about 6k over bluebook, but we understand the market and pricing is crazy right now. Also to be noted both of our credit scores are mid to high 700s. At this point, we were ok with driving away in a 7 year old car that had just over 60K on it. After we drove the car off the lot, we noticed some minor issues the very next day. The face of the car radio wasn't working, a usb port under the armrest was non functional, and both back door seals were blown out (this was hard to tell when we inspected the vehicle since the seals are black and the car is black.) We had the car about 12 hours and called the dealership to see if they would fix these minor issues for us. The only thing they offered and did was to replace the back door seals as long as we paid for one. There went another $250 for a back door seal. The radio and usb were not fixed and we even spoke to the GM of sales and he declined to fix our minor issues. We also spoke to the customer service manager and got nowhere. This is not customer service nor is it taking care of your valuable customers. We also purchased gap insurance and an extended warranty. We have since cancelled the warranty as we do not want to step foot back in this establishment for anything. How can they tell us they will fix the car on warranty if something goes wrong when obviously the car wasn't inspected to begin with?! Also, gap insurance was around $300 cheaper via the credit union that financed the car as opposed to what we paid at the dealership. Both extra "services" cancelled. Overall, a very lackluster and truly disappointing experience with Don Brown. If they treat good customers with excellent credit scores like this, I wonder how others are treated. And, yes I understand what "used and as is" means. We just foolishly thought the big guy on tv in the Christmas blazer was all about customer service and making customers satisfied. We do not feel like our asks were all that outside of the box. Buyer beware and stay as far away as you can from this dealership. More

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When I buy trucks for my company I like to get in and out with no hassle. My sales pro was awesome and I am very glad I chose Don Brown for my purchase. with no hassle. My sales pro was awesome and I am very glad I chose Don Brown for my purchase. More

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My salesman is Paul Deyoung. He sold me a 2018 chevy cruze. He was very kind and helped me with getting the paperwork done. This is the second car I have purchased from Don Br He sold me a 2018 chevy cruze. He was very kind and helped me with getting the paperwork done. This is the second car I have purchased from Don Brown Chevrolet. They have always been excellent with their service. More

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Paul at Don Brown Chevrolet is the only salesman who treated me right when I bought this car the 2022 C8 Corvette 2LT. I went to two other dealers one in O'Fallon and one in the west county they did no treated me right when I bought this car the 2022 C8 Corvette 2LT. I went to two other dealers one in O'Fallon and one in the west county they did not want my business so I called Don brown and talked to Paul DeYoung and he said when would I like to come in. I set an appointment. so after waiting for 13 months it arrived on May 10th. We both were surprised because the car had just shown up at the dealer. And the rest is history. I am so happy with this new ride. Thanks Paul More

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Paul and brandon. .took care of me...great ppl..good deal on truck I love it .took care of me...great ppl..good deal on truck I love it More

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Great team at Don Brown Chevrolet Everyone Paul,Vinny,Joesiah,management and Michelle in accounting, So,farI,am very satisfied with thus far,Great Team Work,I will let family and friends kno Paul,Vinny,Joesiah,management and Michelle in accounting, So,farI,am very satisfied with thus far,Great Team Work,I will let family and friends know of my experience. Cerjuana White More

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Awesome excellent I enjoyed the experience I will love to recommend anyone to go to Don brown I love it… recommend anyone to go to Don brown I love it… More

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