Paul Klupshas | Page 5
Service Advisor
Advantage Buick GMC
6201 South La Grange Road
Hodgkins, IL 60525
Dealership Experience
8 yrs, 10 mos
51 Reviews
Write a Review51 Reviews of Paul Klupshas
August 30, 2019
Best Service Department I’ve Ever Dealt With I bought a Buick from Ettleson in May and I brought the car in for service yesterday. I’ve never been impressed with Other GM service departments, the I bought a Buick from Ettleson in May and I brought the car in for service yesterday. I’ve never been impressed with Other GM service departments, they were just ‘okay’. These guys know how to do it right! Fast, friendly service, car wash and they treat each customer as if they are very important. I’ll definitely have my car serviced there regularly! More
Other Employees Tagged: Anthony LaScola
August 29, 2019
Always great service Whenever I need to bring either of our cars in for service, we're always able to fit us in. We wait in a very comfortable private waiting room and alw Whenever I need to bring either of our cars in for service, we're always able to fit us in. We wait in a very comfortable private waiting room and always treated good by our service advisor. We have purchased and had cars serviced there for many years. In over 20 years we have only had four different service advisors and actually like to be able to get to know who to call if there is a question or need service, that's what I like about Ettleson, same for the salesmen always deal with the same. More
Other Employees Tagged: Keith Kissane , Mike Foster, Anthony LaScola, Two others who are no longer there but were great John Stout and Kevin Anderson.
August 28, 2019
Professional and Personable As far as service, I cannot say anything negative about this dealership. Paul has been my service associate several times in past and yesterday is ver As far as service, I cannot say anything negative about this dealership. Paul has been my service associate several times in past and yesterday is very courteous. More
August 24, 2019
best service ever!! In and out. These guys were so good. Got checked in...given my loaner. And I got to work and received a text almost an hour later saying my car was r In and out. These guys were so good. Got checked in...given my loaner. And I got to work and received a text almost an hour later saying my car was ready. It was a great day!! More
August 21, 2019
Car squeaks now on and off Brought my car in to have over $2500 worth of service/parts and ever since I got the car back it squeaks. Brought it in again and bcuz if didn’t sque Brought my car in to have over $2500 worth of service/parts and ever since I got the car back it squeaks. Brought it in again and bcuz if didn’t squeak while there they can’t figure it out....always seems to squeak/squeal on way to work or way home and I don’t have time to turn car in opposite direction to take it to the dealer when it’s happening.....SO so far I’ve had to deal with it More
Other Employees Tagged: Ettleson Buick GMC
August 20, 2019
Good service Oil changed and tires rotated, quick service. Paul was friendly and polite. The shop and waiting areas were clean and well lit. It was a very pleas Oil changed and tires rotated, quick service. Paul was friendly and polite. The shop and waiting areas were clean and well lit. It was a very pleasant experience. More
August 13, 2019
Very helpful Paul was professional and knowledgeable Paul made it quick and convenient to make a decision. He answered all my questions and gave me the informati Paul was professional and knowledgeable Paul made it quick and convenient to make a decision. He answered all my questions and gave me the information I had asked for More
August 06, 2019
Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in regards to service on my radio. When it was time to use that credit on this past visit, he kept his word and allowed me to apply it to my brake repair. I was given some pushback from a Service Technician when I tried to use this credit, which was frustrating. My overall experience with Ettleson has not been the best but Mike Schmidt made the experience much better. More
July 31, 2019
Service Paul was friendly, kept in contact with me and a pleasure to work with. I would Definitely recommend Ettleson Cadillac for boat sales and service. Paul was friendly, kept in contact with me and a pleasure to work with. I would Definitely recommend Ettleson Cadillac for boat sales and service. More
July 28, 2019
Fabulous as usual. Paul and Mike are amazing. They are knowledgeable kind and professional. They kept me updated and oversaw another great service experience. Don go my Paul and Mike are amazing. They are knowledgeable kind and professional. They kept me updated and oversaw another great service experience. Don go my loaner in his normal efficient manner. Peter does a marvelous job of overseeing the operation. More
Other Employees Tagged: Mike parts manager Don loaner cars

