Paul Mansker

I was in the market for a new work truck and O'Fallon came up as one of the top rated dealers with the best discounts in the nation, so I gave them a call and got Paul as my Sales guy. Paul and I went ba came up as one of the top rated dealers with the best discounts in the nation, so I gave them a call and got Paul as my Sales guy. Paul and I went back and forth about the truck and my trade in over a few days. I'm from WI and never bought a vehicle from another state. Paul assured me they do this all the time and there should be no worries. We made a deal on the truck, Paul pulled it off the sales floor and put it into service to get ready for me to pick up the next day. The next morning, 5 hours into our drive Paul called to drop a bomb, a manager the night prior, took the truck out of service and sold it. Crazy. Since we were almost there, we continued to the dealer to see if there was other trucks on the lot we would like. Paul met us at the door and was very kind and apologetic. They had another truck on the lot that was the same model but had a lot of "extras" I really wasn't into or needed. After some negotiations we worked out a deal and I am happy with the truck. At one point we met with Richard the GM. Richard came off as very arrogant and unapologetic. By self admittance, he was the one who pulled the keys the night before and sold the truck that was reserved for me. We never got an apology from him. He was in "sales" mode the whole time and it was a bit aggravating. 100% of the reason this review is getting 5 stars is because of Paul. He's a down to earth, straight forward guy. Johnny on the spot throughout the whole process. In the end, we left happy. We would do business with O'Fallon again. Also, Micheal Johnson is one cool dude! More

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Exceptional Experience from Start to Finish The entire car-buying process was incredibly smooth and hassle-free. The team worked closely with me every step of the way—even up until the very last minute t car-buying process was incredibly smooth and hassle-free. The team worked closely with me every step of the way—even up until the very last minute to ensure everything went perfectly. Their dedication to customer satisfaction truly stood out. I would absolutely return to purchase another vehicle in the future and highly recommend them to anyone in the market for a car. More

by neffdalton92 Verified Customer Verified Customer

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All the individuals we interacted with were very friendly and professional. I would highly recommend, and professional. I would highly recommend, More

by kpenn65.kp Verified Customer Verified Customer

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Paul was fantastic to work with right from the start. Never tried to push me to purchase and worked with me on the purchase of my vehicle. Highly recommend working with Paul. Never tried to push me to purchase and worked with me on the purchase of my vehicle. Highly recommend working with Paul. More

by BRIANS1722 Verified Customer Verified Customer

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just wondering why it took three trips to dealership to get my truck stearing fixed? get my truck stearing fixed? More

by mickamo123 Verified Customer Verified Customer

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Paul and Staff were awesome. Fastest car closing I have ever had, and Michael in finance was great too! Strongly recommend this group for your new car needs. Thank you! Fastest car closing I have ever had, and Michael in finance was great too! Strongly recommend this group for your new car needs. Thank you! More

by TMUELL04 Verified Customer Verified Customer

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This dealership is clean and the people are friendly. The two of my dealership host were friendly and knowledgeable. The two of my dealership host were friendly and knowledgeable. More

by pfarrelly808 Verified Customer Verified Customer

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Fun atmosphere, knowledgeable sales team, owner has created an amazing team. Thanks O’Fallon Buick GMC! This was our second new car purchase. created an amazing team. Thanks O’Fallon Buick GMC! This was our second new car purchase. More

by MJWAGNER78 Verified Customer Verified Customer

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Paul was exceptionally energetic and helpful in the whole process. He communicated clearly, and led us to the vehicle we purchased. Outstanding Customer Service, with extra patience. Zach too, was profess process. He communicated clearly, and led us to the vehicle we purchased. Outstanding Customer Service, with extra patience. Zach too, was professional and patient to explain warranty and receipting us. Walter too, was courteous and helpful, to fill the gap while others were finishing with other customers. Our overall experience with the whole staff was outstanding. More

by happytrailsagain Verified Customer Verified Customer

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Please with car I purchased love the rebates on the car I purchased it smoother than I thought purchased it smoother than I thought More

by Ninathomas476 Verified Customer Verified Customer

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