Paul Mazzara | Page 2

Customer Service Briarwood Ford has the best Service Center Rep in Paul Mazzara. He has an unwavering commitment to customer service and creates an environment that p Briarwood Ford has the best Service Center Rep in Paul Mazzara. He has an unwavering commitment to customer service and creates an environment that puts customers at ease. Always responds back in a timely manner and communicates in a way that I can understand what services are needed and why. He listens attentively, and uses tact and diplomacy to find common ground to achieve a win, win outcome. He is able to handle a high-volume workload and still maintains his customer service focus. Yea Briarwood Ford, you’re the best. Cindy Saline, MI More

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I am a salesman on the road, and my car broke down on 3/19/14. Paul Mazzara immediately secured a rental car for me so I could continue to make sales calls for the next couple days. Then he proceeded to 3/19/14. Paul Mazzara immediately secured a rental car for me so I could continue to make sales calls for the next couple days. Then he proceeded to have my car diagnosed and serviced by 6PM on 3/20/14. I feel this is professional service above and beyond my expectations. Lee Walski. More

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