Paul Olding | Page 4

Redondo Mitsubishi responded

Thank you so much for taking the time to share your experience with us! It is delightful to hear that you found our customer service to be of such a high standard, and we greatly appreciate the effort taken to visit us so far from home. We strive to provide exceptional service to all our customers, and it's fantastic to know that we succeeded in meeting your expectations. If you ever need anything in the future or have any questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again. Safe travels in your new truck! - Neiman

Redondo Mitsubishi responded

Melodee, thank you so much for taking the time to share your positive experience with our dealership! It's always rewarding to know that our team's efforts are making a difference. We appreciate your recommendation and trust in our dealership. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe and happy driving! - Neiman

Redondo Mitsubishi responded

Edgar, thank you very much for taking the time to share your experience with us! We understand that buying a car can be a challenging process, and we're pleased to hear that our team listened to your needs, made you feel at ease, and ultimately worked with you to secure a good deal. We appreciate your patience and persistence, and we're delighted that you found the right vehicle with us. Customer satisfaction and your best interest will continue to be our top priority! If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We value your feedback and look forward to serving you in the future. Thank you again for choosing our dealership, and enjoy your new Nissan! - Neiman

Redondo Mitsubishi responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you're enjoying your new pickup and that Paul made your buying experience a positive one! However, we sincerely apologize for the inconvenience and frustration caused by the credit inquiry. After investigation, it was concluded that no ability to process a credit inquiry was found at our dealership. Due to the nature of a cash deal, not all information typically required to run credit was collected. This finding was based upon the information provided during your sales process. This error was made at the credit bureau and not at the dealer level. Despite this, we understand the importance of respecting our customers' wishes, and are grateful that our team was able to assist promptly in resolving the issue and getting the inquiry removed from your credit history. At Redondo Mitsubishi, we take customer concerns seriously. If there is anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out directly. We value your business and hope to have the opportunity to serve you again in the future.

Redondo Mitsubishi responded

Thank you so much for taking the time to share your positive experience with us! It's excellent to hear that you had a great car-buying experience at our dealership. Our team is committed to providing exceptional service and ensuring a smooth transaction for our customers. We appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels in your new car! - Neiman

Redondo Mitsubishi responded

Royletta, thank you for taking the time to share your feedback with us! Your positive remarks are greatly appreciated. We apologize for the extended wait during the sale process; your patience is valued, and we're committed to improving our service. It's great to hear that, despite the wait, you are a very satisfied customer. We look forward to serving you again for your next car purchase. If there's anything specific you'd like us to address or if you have additional comments, please feel free to reach out. We value your business and aim to provide an even better experience next time. Thank you for choosing us, and we appreciate your understanding! - Neiman

Redondo Mitsubishi responded

We're thrilled to hear about your positive experience at our dealership! Thank you for taking the time to share your feedback. We take pride in providing a welcoming atmosphere and helping our customers find the perfect car at a great deal. If you ever have any questions or need further assistance in the future, don't hesitate to reach out. We appreciate your business and hope you enjoy your beautiful new car to the fullest! - Neiman

Redondo Mitsubishi responded

Greetings, we are delighted to hear about your positive experience with us! It's wonderful to know that our team's expertise and assistance made your vehicle purchasing process a smooth and enjoyable one. Your feedback is greatly appreciated, and we hope you enjoy your new vehicle for many miles to come. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Redondo Mitsubishi! - Neiman

Redondo Mitsubishi responded

Thank you for your five-star review! Thank you for taking the time to share your feedback. We take pride in providing excellent customer service and ensuring our customers feel comfortable and supported throughout their vehicle purchase journey. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! - Neiman

Redondo Mitsubishi responded

We're thrilled to hear that you had such a positive experience at our dealership! Thank you for taking the time to share your feedback with us. Our team is dedicated to helping customers find the car they want and providing exceptional service, so it's great to know that you felt well taken care of. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support! - Neiman