Paul Palmer
Paul Palmer at Chuck Anderson Ford

Paul Palmer | Page 2

Service Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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5.0
104 Reviews
5.0

104 Reviews

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104 Reviews of Paul Palmer

January 16, 2023

Dealership Rating
Employee Rating

Wonderful dealership; great people, top notch technicians and best body shop around. I happy to be a loyal customer for years! More

by Teaveling man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles, Celinda Justis, Mike Anderson, Justice Barger , Grace Morgan, Carla Rose, Dustin Rose, Kim Wales

Jan 16, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business and look forward to seeing you on your next visit real soon!

December 04, 2022

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They did a tremendous job getting my Escape started and the battery replaced at the end of their work day. I was stranded at a gas set when my car would not start after feeling. Battery was dead and wouldn More

by Chris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Taylor Flynn , Grace Morgan, Dustin Rose

Dec 05, 2022

Chuck Anderson Ford responded

Thanks for the great feedback Chris!

November 29, 2022

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Excellent service! They always treat my vehicles like they're theirs. I never have to worry about anything and trust that they are providing me with the best informati More

by andersonmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Mike Anderson, Ricky Baird, Justice Barger , Grace Morgan, Dustin Rose, Jim Stevens

Nov 29, 2022

Chuck Anderson Ford responded

Thanks for your feedback!

November 11, 2022

Dealership Rating
Employee Rating

This is the dealership you always wished you could have had service your vehicle! Attention to detail is evident in this operation by the shine and cleanliness of the service bays. Your vehicle is not hi More

by Teaveling man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles, Celinda Justis, Justice Barger , Grace Morgan, Carla Rose, Dustin Rose, Kim Wales

Nov 11, 2022

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to seeing you next time!

September 17, 2022

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I travel 80 miles because it is worth the quality and expert service I get from Chuck Anderson Ford. I do not feel like I am a customer, rather I’m treated like family. More

by PAT.CRISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Mike Anderson , Grace Morgan

Sep 19, 2022

Chuck Anderson Ford responded

Thanks for the kind words Pat! Enjoy retired life.

September 16, 2022

Dealership Rating
Employee Rating

Absolutely one of the best service departments that I have ever used. Clean, professional and on time! More

by Teaveling man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles, Celinda Justis , Grace Morgan, Dustin Rose

Sep 19, 2022

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business and look forward to serving you in the future.

August 24, 2022

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Employee Rating

The service department always does a great job on my vehicles. When they couldn’t figure out what was going on , they kept troubleshooting the issue. More

by KOLERS08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Ricky Baird , Grace Morgan, Dustin Rose

Aug 25, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

July 14, 2022

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Employee Rating

This dealership is very helpful and courteous, only problem I had was with a young gentleman at the quick lane desk he didn't know anything and I had to get my own help ,but the service manager got on More

by mikeh33077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grace Morgan

Jul 14, 2022

Chuck Anderson Ford responded

Thanks for the feedback. Justice just started in a new role last week, so he's still learning! Glad Paul could get you handled!

June 30, 2022

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Carla did absolutely amazing with keeping me updated while my vehicle was in the shop. It took a while for my vehicle to get back to me due to shipping parts. This wasn’t in any control over the departm More

by Cole.norm.steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celinda Justis , Carla

Jul 01, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

June 29, 2022

Dealership Rating
Employee Rating

I like the owner, the staff and the service. We will go back for service More

by Fourhorsesandadog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Celinda Justis, Mike Anderson, Michael Gardner , Katy Davis, Grace Morgan, Dustin Rose

Jun 30, 2022

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business, and your wine even more!

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