Paul Tambasco | Page 24

Khalil customer satisfaction Khalil first approached me when I walked in in a very non pressure way. We sat down and came up with a list of cars I was looking for based on price, Khalil first approached me when I walked in in a very non pressure way. We sat down and came up with a list of cars I was looking for based on price, feature set, and functionality. After test driving a few cars, he helped me decide in a very relaxed manner. I ended up coming back later that day to purchase the Mazda 6 which was sitting inside the showroom (i knew as soon as i saw it that that was what i would end up wanting to buy). I really appreciate him being up front with pricing, not pressuring me into a sale, and actually listening to my interests to help me decide which cars to test drive. Much better experience than my last encounter at auction direct a few years ago! More

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Awesome Experience! Loved the whole experience! Shout out to Luke and Paul! Amazing team, no stress and just overall the best! I would recommend this place to anyone! Loved the whole experience! Shout out to Luke and Paul! Amazing team, no stress and just overall the best! I would recommend this place to anyone! More

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Two thumbs up! Another great experience with Auction Direct. This is the second car we have purchased and the entire process was smooth. We utilized the internet t Another great experience with Auction Direct. This is the second car we have purchased and the entire process was smooth. We utilized the internet to spot the van and set up an appointment to test drive with Tim Cooper. 2 hours later we were on our way home! Thanks Tim and Paul for taking such good care of us! More

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Returning customer This is my 3rd transaction with AD Raleigh. The customer service is excellent, the cars are spotless and the price is right. Tim did an excellent job This is my 3rd transaction with AD Raleigh. The customer service is excellent, the cars are spotless and the price is right. Tim did an excellent job answering my questions and asking the right questions to serve my needs. The sales manager, Paul impressed me when he came and introduced himself while Tim was getting our car ready to test drive. The team made the process easy. Paul explained all of the additional offers so we understood exactly what we were paying for. I will be back when my wife needs a new vehicle. Thank you Tim and Paul. More

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Very friendly and helpful Khalil was immediately very friendly and informational to me and my fiancé and I had a great expierience with the dealership and looking at the truck Khalil was immediately very friendly and informational to me and my fiancé and I had a great expierience with the dealership and looking at the truck I bought due to him being so friendly and not being pushy. Paul also was very helpful and informational when the paperwork came into play. More

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Pleasantly Surprised I don’t enjoy buying cars or any of the process. However, I actually enjoyed working with the folks at Auction Direct. I initially came to see another I don’t enjoy buying cars or any of the process. However, I actually enjoyed working with the folks at Auction Direct. I initially came to see another vehicle that was on their website (that vehicle sold before I got there). However, I was able to find a comparable one. The entire process was fairly simple and straight forward. There was some mix up with some paperwork that needed to be corrected, but stuff happens. I ended up with a good deal and a great interest rate so overall I’m very pleased. More

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Easy process From the second we stepped in the door we were impressed with the level of professionalism and care from all members of the staff. One of the smoothes From the second we stepped in the door we were impressed with the level of professionalism and care from all members of the staff. One of the smoothest auto purchases I have ever made. Pricing was fair and upfront. The add-ons were made clear as soon as we asked for that information. No sneak tactics, no pressure, just a fair and honest process. More

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Professionals all the way. The sales personnel were completely professional and attentive. I purposely brought my family to try out many different models from their varied inven The sales personnel were completely professional and attentive. I purposely brought my family to try out many different models from their varied inventory and see what fit us best. Our sales rep, Tim Cooper, was cordial and showed me vehicle after vehicle until we finally decided on our new ride. Thank you! More

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VERY good experience at Auction Direct!! I had been thinking about trading for quite some time and had visited CarMax but did not feel comfortable there, so I drove over to Auction Direct and I had been thinking about trading for quite some time and had visited CarMax but did not feel comfortable there, so I drove over to Auction Direct and immediately felt comfortable, plus I really appreciated that no one hurried or pressured me to make a quick decision. Even though it was extremely hot, Tim walked with me around the lot multiple times and was always agreeable to getting any additional information I asked for. Once I made a decision, Tim and Paul explained the next steps and were patient with me during the whole process. Trading cars ended up being a pleasant experience! More

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Thank you Tim! Easiest car buying experience! Seemless transition. This is our 4th purchase from Auction Direct and I’m sure in a few years we will be back to purcha Easiest car buying experience! Seemless transition. This is our 4th purchase from Auction Direct and I’m sure in a few years we will be back to purchase another! More

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