Paul Wegener
Paul Wegener at Butler GMC

Paul Wegener

Parts Manager

Butler GMC

104 Sturbridge Road
Charlton, MA 01507

4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Paul Wegener

November 01, 2026

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Employee Rating

Great customer service. Responsive and professional. Also very timely I recommend going to Butler GMC More

by cwsnow
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Nov 01, 2026

Butler GMC responded

Hearing that our team was quick to respond and kept the service on your GMC Sierra 1500 on schedule means a lot to us. Thank you for recommending our dealership!

October 31, 2026

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It was a very good experience. Everyone was very professional. Looking forward to bring me truck back for service. More

by dcdf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Butler GMC responded

Knowing you found our team professional and your GMC Sierra 2500 service visit worthwhile is rewarding. We appreciate your confidence in returning to our service department.

October 28, 2026

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This was my first visit to Butler for analyzing a problem with my pickup. They told me a part needed replacing so they ordered the part. I then installed the part myself but it did not solve the problem. More

by EJC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Butler GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 27, 2026

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Came in under the quoted price which is good. Paul did a good job showing me what was broken and getting it done in a timely manner. Communication could have been better, but wasn't bad. The webs More

by EGAYLORD5
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Oct 28, 2026

Butler GMC responded

Thanks for sharing about your experience with Butler GMC. We appreciate your business and hope to see you again soon!

October 24, 2026

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The Sales team was professional and courteous They were very fair with the Chris. They gave me for my trade-in and they bent over backwards to please me so it was a great experience. More

by Tchristiansen260
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Oct 24, 2026

Butler GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2026

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I recently stopped into Butler GMC to get an inspection sticker for my truck. The service department staff were pleasant and courteous and got the job done for me in a short time. I will not hesitate to ca More

by MARC.PONTBRIAND
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 24, 2026

Butler GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Butler GMC are glad to have you as a customer.

October 22, 2026

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Excellent attention to my emergency service. Paul went above and beyond to have my car looked at and fully explained what he found and alternatives to fix the problem. More

by dalejc
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Oct 22, 2026

Butler GMC responded

Your praise of Paul’s thorough explanations highlights how important clear communication is to our service department. Paul is pleased he could promptly inspect your GMC Yukon XL and present repair options during your emergency service.

October 10, 2026

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Employee Rating

I took my truck in for a minor transmission shudder. I half expected a huge estimate for repairs that you would typically get at a dealership. Instead I got a call from Paul recommending just a simple t More

by SHAYZO0687
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Oct 11, 2026

Butler GMC responded

Your GMC Sierra 1500 is running smoothly again after a simple transmission flush. Our team is pleased Paul could recommend that solution and get you back on the road same day. Hearing that you’re happy with your first experience means a lot to our service team.

October 10, 2026

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Efficient, fast, friendly Great communication. Relaxing waiting room. Professional technicians. All staff were very helpful and friendly More

by beckiyerger
Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Oct 10, 2026

Butler GMC responded

Knowing that your experience with the service on your Ford was efficient and our communication clear means a lot to our team. Our service team is pleased we could provide a relaxing waiting area and professional, friendly care throughout your visit. Thank you for choosing our service department.

October 01, 2026

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Employee Rating

Great communication with the service department! ! Got me in and out in a timely manor. Very friendly highly recommend More

by Brianthemidstatelion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lindsey, Bob Montgomery, Jaime Purdon , Patrick

Oct 01, 2026

Butler GMC responded

Thanks for the five-star rating and recommendation. Knowing our team’s clear communication and fast service on your HUMMER EV SUV met your expectations is truly rewarding.

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