Pawel Pieniazek | Page 11

I just got a new 2012 Honda CR-V. I walked in the I just got a new 2012 Honda CR-V. I walked in the dealership and asked for Paul P. I told him what I wanted and the price I was willing to pay. He co I just got a new 2012 Honda CR-V. I walked in the dealership and asked for Paul P. I told him what I wanted and the price I was willing to pay. He comes back with manager, all agreed and done deal. I like the treatment Paul extended to me a lot! No hassle! Very friendly, professional and easy to work with. Bought it on Monday, signed the paperwork, purchased some add-on's, the protection package and extended warranty. Came back on Wednesday to pick it up as all the extras would be done then. Paul then paired my phone to the bluetooth system, showed and explained all the features on this vehicle. I will recommend both Paul PIeniazek and Muller Honda to all my friends and family looking to purchase a new vehicle. Thank you Paul P. and Mueller Honda. More

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Muller Honda has been good to us years this is the third car we have bought from them. I've had three different salesmen for each vehicle and all we easy to work with and very knowledgeable. Pawel took the car we have bought from them. I've had three different salesmen for each vehicle and all we easy to work with and very knowledgeable. Pawel took the time to explain the different trim lines for the accords and didn't mind when we ask to drive both the 6 and 4 cylinder options plus from sitting down to talk turkey to driving away in my car was about an hour which floored me (paying cash helped). overall very happy with the sales process but equally important is their service dept. We have been using them for about ten years and are great. Broken tail light? No problem fixed no charge. Thank you very much. Muller does it right. More

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The entire process was seamless! I have NEVER had a better car buying experience! The entire staff has been great! I think that this dealership has won numerous awards from,Honda. They are well dese better car buying experience! The entire staff has been great! I think that this dealership has won numerous awards from,Honda. They are well deserved! More

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I had researched this car, 2012 CR-V, for months on all the sites: KBB, Edmunds, Car and Driver, TrueCar, Consumer Guide, Consumer Reports, Cars.com... I could go on, there are so many places on the Intern the sites: KBB, Edmunds, Car and Driver, TrueCar, Consumer Guide, Consumer Reports, Cars.com... I could go on, there are so many places on the Internet to do research nowadays! I spent a few months working with several dealers in the city, but ended up feeling frustrated, angry and exhausted. Most dealers gave me the run around and I was very weary of the whole car buying experience. Seeking a new approach, I reached out to my fellow co-workers for new suggestions on dealerships they could recommend. Muller was at the top of the list, so I decided to reach out to them. I ended up working with the BDC Manager there, Joseph Lee. I got an amazing quote - he even sent me my out the door price in writing when asked. I explained that without a car, I would have to take the Metra up, so I needed to know that the car was in stock before making the trip. He said it would be - AND IT WAS! He had it out front, waiting for me to take it out for a test drive. He immediately put me at ease with a friendly smile and assurance that he had the exact car I was looking for. He then introduced me to Pawel, my extremely knowledgeable and friendly salesman. Pawel told me about every detail of the car, he even had me practice parking with the backup camera and test out the turn radius - more-so than anyone else had done! When it came time to sign on the dotted line, Gary was very professional and helpful, answering any and all questions I had. In fact, everyone there was extremely nice and accommodating, they all treated me with respect and there was absolutely no pressure, haggling or surprises. I could go on and on about the level of customer service that I was shown. They should be proud! It was 180 degrees from what I had known from the other dealers, and it was wonderful! To make a long story short (too late!), I am very happy to report that I am now a new car owner! I am so glad I had the experience of working with Joe, Pawel, Gary and everyone at Muller. I wouldn't hesitate to recommend Muller Honda to anyone. THANK YOU for making the experience of buying my first new car a great one! More

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Excellent customer service. It didn't take long to fill the paper work. All my questions were answered. I didn't feel any pressure from the salesman. The price was good and easily negotiable. Over all grea the paper work. All my questions were answered. I didn't feel any pressure from the salesman. The price was good and easily negotiable. Over all great experience! More

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I could not have been more pleased with every aspect of my dealing with Paul and Muller Honda. From our first visit to the final deal, it was a pleasure. No hard-sell and a warm welcome by everyone. I r my dealing with Paul and Muller Honda. From our first visit to the final deal, it was a pleasure. No hard-sell and a warm welcome by everyone. I researched my Civic EXL online, asked Paul about every review and felt completely comfortable with my decision. I compared it to Toyota, Jeep and Ford. I love the new color - Coolmist - and feel that I have a luxury car at a very reasonable price. Financing was a breeze and took less than an hour. It's my first Honda but won't be my last. I would recommend Muller Honda to anyone. More

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We found this dealership very professional and efficient. We were impressed with how quickly the sales person and sales manager moved to close the deal, and with how efficient all the paperwork was handl We were impressed with how quickly the sales person and sales manager moved to close the deal, and with how efficient all the paperwork was handled. More

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I had an excellent experience with Muller. This is my second car from them. I am one of those patient, not in a hurry car buyers - it's been several months since I started looking (maybe even 6 months). second car from them. I am one of those patient, not in a hurry car buyers - it's been several months since I started looking (maybe even 6 months). I was not the easiest person to deal with, just because I read a lot on several different cars and carmakers. After visiting many many dealers, in the end, as I narrowed my choices, I found an extremely good deal at a dealer South of Chicago ($3200 below invoice). I checked with Muller, and though they were not running the same ad, they did have the ability through some seasonal incentives to be competitive. They were able to match the deal I found in the south suburbs, and it was in the color I preferred. I financed at a low rate to top it all off. In addition, they worked with my crazy schedule. I've been extremely busy with work, and Paul and Gary went out of their way to help me get in and out in about 30-45 mins. That's amazing, and absolutely painless! Paul was not pushy, and kept me up to speed when possible cars came into their inventory that I might be interested in. Gary helped me through the financial process quickly and effectively. I'm happy with my experience, and I can recommend Muller without reservation. As a buyer, I expect that you always have to do your homework, but when I was ready, they were ready to help me. Thanks for everything! David More

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Paul was the most honest and helpful car salesman I have ever worked with. He was never pushy or dismissive of my questions or requests which contributed to a feeling of comfort and trust regarding his rec ever worked with. He was never pushy or dismissive of my questions or requests which contributed to a feeling of comfort and trust regarding his recommendations and advice. In fact, he could easily have made a faster sale, but he actually suggested that I wait for the newer cars to come out as he thought, based on my likes and dislikes, I would be more satisfied with the updated model. The purchase of my Honda was the easiest car purchase I have experienced. I intend to drive this car for many years, but if I needed to buy another car, I would definitely return to Paul and Muller Honda. More

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The transaction was easy and fast and we weren't pressured. Paul responded well to a late change on our part and kept us informed. Filling out this form is cumbersome pressured. Paul responded well to a late change on our part and kept us informed. Filling out this form is cumbersome More

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