Payton Hill
Payton Hill at EchoPark Automotive Birmingham

Payton Hill

Experience Guide

EchoPark Automotive Birmingham

2001 Tom Williams Way
Birmingham, AL 35210

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4 Reviews
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4 Reviews

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4 Reviews of Payton Hill

January 23, 2025

Dealership Rating
Employee Rating

Abraham was great he worked me and got me in and out. Great staff they deserve a raise. More

by Torrence Pollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2024

Dealership Rating
Employee Rating

Keith is a great guy good salesman. I worked with him for about 3 weeks to get me into the ride I wanted. I can’t say nothing but great service. More

by timmay11578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2024

Dealership Rating
Employee Rating

Love the cars and the people here are nice and very big dealership we got a jeep More

by Caleb
Recommend Dealer
Yes

March 08, 2023

Dealership Rating
Employee Rating

Before I share my horrible experience, I did like the GM Kate DeCosta and I hope she finds a better company to work for. I test drove a car and bought it. I did not smell oil burning but the day I brought More

by wsweatt
Recommend Dealer
No

Other Employees Tagged: Kate DeCosta

Mar 10, 2023

EchoPark Automotive Birmingham responded

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements.

Mar 11, 2023

wsweatt responded

I wasn’t going to respond because I have lost entirely too much time on your dealership but I forgot to mention that the other service department that looked at the car I bought found that the back brake pads only had 2mm left. It’s a good thing that I didn’t have to slam on the brakes to avoid a collision. I also should’ve warned anyone reading this review about how it’s apparently policy for the finance team and the experience team to ask you no less than 4 times about their Service Plan and Extended Warranty.

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