Pedro Lantigua | Page 2

Another great experience!! Great Job Pedro In 2015 I traded in my 2008 Subaru legacy for a 2015 Subaru forester. I came in with the worst credit and somehow the Subaru team got me approved for In 2015 I traded in my 2008 Subaru legacy for a 2015 Subaru forester. I came in with the worst credit and somehow the Subaru team got me approved for a brand new car. With high interest of course, I made my payments on time for 2 years. Now I recently went back to trade in my forester and buy a brand new Subaru legacy. With Pedro professionalism and patients, not only did they get me approved but also apr dropped dramatically and Subaru bank financed my car. Very happy with Hudson Subaru! More

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First Car Pedro helped us so much; he showed us around the showroom and explained anything we had questions about, he was very polite and did his best effort to Pedro helped us so much; he showed us around the showroom and explained anything we had questions about, he was very polite and did his best effort to make getting a new car for a part time college student possible! Thank you for all your help, I love my new Subaru! More

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Very Friendly and Informative My husband and I went shopping for a new car in July and August and Pedro Lantigua took us on our first test drive, so while we appreciated his profes My husband and I went shopping for a new car in July and August and Pedro Lantigua took us on our first test drive, so while we appreciated his professionalism and hospitality, we didn't realize just how lucky we were to have him as our first experience until we had gone through a number of other test drives with other folks. He was very informative and patient, staying with us until rather late into the evening to take us through all the different cars that Subaru had to offer. Needless to say, we bought a Subaru in part thanks to his efforts. (Unfortunately, we had to go to another Subaru because Hudson didn't have the car we wanted in stock (we wanted the Eyesight), but if we could have, we would have bought it from Pedro.) Big kudos~ More

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Super Happy!!! I highly recommend Pedro lantigua he's the best, because of him I'm driving my new Tucson, I was giving up, but pedro made it happend, every one at th I highly recommend Pedro lantigua he's the best, because of him I'm driving my new Tucson, I was giving up, but pedro made it happend, every one at the dealer are very friendly and helpful but Pedro is number 1!!! with so many years of experience he know how to make it happen.. thank you very much. GOD BLESS YOU.. More

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Execelent! Five stars isn't stars enough Pedro lantigua and Al Montesdeoca were great. They took their time explaining the features of each of the cars. But, most importantly, they treat us l Pedro lantigua and Al Montesdeoca were great. They took their time explaining the features of each of the cars. But, most importantly, they treat us like family. This is the reason why my whole family buys cars from here and will continue to buy cars from here. More

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They really work with you I was looking to trade in my 2012 hyundai accent. I had the car for 4 years and I wanted to get something with more room for my 10 year old son and m I was looking to trade in my 2012 hyundai accent. I had the car for 4 years and I wanted to get something with more room for my 10 year old son and myself. Pedro from the Subaru side, called me in the dealership and walked me through a few possible options. We both agreed that the Hyundai elantra is not only conformable enough for me and my son, but also the car came with a unbelievable deal. He walked me through the application process and submitted it. Sadly, due to my credit I was turned down. Disappointed, I thanked Pedro for trying and moved on. Later that week Pedro called me and asked me to come back as he was not giving up on getting me into the car. I came back and 1 hour later he told me I was approved, he walked me through the terms of the loan and the terms of my trade in. 3 hours later I drove off in my new 2016 Elantra. As a women walking into a dealership in a room full of sales men is very intimidating, Pedro treated me as if I was part of the family. He was almost like a father figure fighting on my behalf. He walked me through all my options and recommended the best case. I honestly have to say I don't think I will ever go to another dealership. I am highly recommending them even if your credit is horrible. I am the oldest of my 3 sisters and I am telling them to come here for there cars. They work with you and treat you with the up most respect. That is very rare. Thank you!! More

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On 6/8/2013 I purchased a Certified Pre-Owned 2011 Subaru Impreza WRX STI from your dealership located at 943 Comminpaw Avenue in Jersey City, New Jersey – Hudson Subaru. I received excellent service from th Impreza WRX STI from your dealership located at 943 Comminpaw Avenue in Jersey City, New Jersey – Hudson Subaru. I received excellent service from the Sales staff - Pedro Lantigua in particular - but my general experience has been tarnished by the lack of after-sale support. Being that the vehicle was bought Certified Pre-Owned , I did not expect to have many issues in the months immediately following purchase. Unfortunately, many issues have arisen. At the time of the sale I noticed that the tire pressure sensor warning light was illuminated (on the dashboard). After a visual inspection of the 4 tires, I realized that all 4 tires were worn. Simon Sedrak, a Manager at the dealership at the time, agreed to give me 2 new tires, padded in the cost, as part of the terms of the sale. I accepted, under the assumption that the other 2 tires were safe enough to last a couple more months. This assumption proved to be incorrect, as a couple weeks later the tire pressure sensor warning light came on again. When I went to get it checked out I was informed that 1 tire had plugs in it - which had now started to leak – and that the Rim on was bent. Also because the wear is uneven, a noise is being heard while driving. This means that I was sold a vehicle, with plugged/unsafe tires and a bent Rim. I would like the 2 tires to be replaced. The second issue was with the car’s battery – it went completely dead in July 2013 (a couple weeks after the car’s purchase). When I went to pick up the license plates for the car (approx. 5 weeks after the purchase), I informed a member of the service staff that the battery had died and that I had replaced it. He told me that there was nothing he could do about that and that I could not take advantage of the warranty since I had already changed the battery myself. The third issue was a damaged Front Control Arm. I had noticed a squeaking noise on braking, and general front-end instability. I brought this up numerous times to Hudson Subaru, but again I was either ignored or dismissed. During my visit to Town Motors Subaru in Englewood, NJ, it was discovered that the front control arms are damaged, thus causing the problem. The service staff there completed the repairs. The fourth issue was a knocking noise being heard seemingly from the front-end of the vehicle. I visited Hudson Subaru every Saturday for 5 weeks consecutively after I purchased the vehicle, trying to get someone to check the issue out. I was eventually told that this was just a ‘natural sound’ that the car makes, and the issue was brushed off. The noise continued, and was finally resolved on 11/5/2013 during a visit to another dealership - Town Motors Subaru located on the corner of S Dean Street & Garrett Pl, Englewood, New Jersey. The Englewood service staff alerted me that a Strut Mount bolt and a front right axel bolt had been loose, causing the noise. The fifth issue is with the depleted brake pads. This was another issue discovered at Town Motors Subaru in Englewood. The service staff alerted me that the brake pads were (and still are as I have not had them changed) depleted and in need of replacing. Being that less than 5,000 miles have been driven since the purchase, I don’t believe that I should have to replace the pads so soon. As previously mentioned, I attempted to resolve these issues with Hudson Subaru on many occasions, but was constantly given either the round around, or misdiagnoses on what was wrong with the car. Being that the car was bought with the Certified Pre-Owned guarantee from Hudson Subaru, I thought I had purchased a ‘worry-free’ vehicle. I was under the impression that the vehicle had been thoroughly inspected by Hudson Subaru, and was safe and in great condition. I also thought that in the event that I did have problems or concerns, Hudson Subaru would be there to assist me. This has caused me a great deal of inconvenience, and has caused me to incur a lot of additional cost (I have all of my receipts). I have also spent a lot of time going back and forth to the dealerships in Jersey City, and Englewood. I am still waiting on Hudson Subaru to make this right... More

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Hudson Subaru made the process of buying a new car as easy as possible...no hassle. Gave me a great trade-in value prior to arriving as well as a great deal on a new lease. I would definitely recommend t easy as possible...no hassle. Gave me a great trade-in value prior to arriving as well as a great deal on a new lease. I would definitely recommend them and look forward to doing business with them in the future. More

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Everyone was terrific and responsive. They were polite, knowledgeable and the friendliest car sales reps we've ever worked with. Would highly recommend any one of the three sales reps. knowledgeable and the friendliest car sales reps we've ever worked with. Would highly recommend any one of the three sales reps. More

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