Peppi Bonocore | Page 2

customer focused the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another the service department earned my respect with taking care of my daughter's car (bought at another dealer). when it was time for e to purchase another car, i was glad to give the dealership the opportunity. Once again, they took care of my needs and i am a fan great job all around More

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Great Experience! Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. Jeannette was also very helpful in getting me all set for the road! I have wanted an Audi for some time and didn't think I could do this at this time and I was surprised that I could!! This is my dealership forever! Thanks for a great experience! More

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Good experience I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. I found the Q5 that my daughter wanted online, called and got Daniel Stevens on the phone. I agreed to a price then drove up and picked it up. More

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Max was very helpful in getting the car I wanted the moment I walked into the dealer. Enough though things did not go well, Max followed up and followed through in closing the deal. moment I walked into the dealer. Enough though things did not go well, Max followed up and followed through in closing the deal. More

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Poor Experience I purchased a used vehicle just under two weeks ago. Everyone I dealt with was extremely nice. They did make a mistake with the financial paperwork wh I purchased a used vehicle just under two weeks ago. Everyone I dealt with was extremely nice. They did make a mistake with the financial paperwork which would of benefited me greatly and I’m sure my attorney would of loved it but I let it slide since everyone was so nice. There was a definite lack to attention to detail. The reason for the bad review is that they told me the interior would be cleaned. It definitely was not. I had to clean the interior myself which involved a full steam clean and shampoo. It was extremely disgusting. Also, I received countless requests to submit a review from my salesman. I’m sure it’s no fault of his own since I’m sure management is annoying about it. More

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Friendly, Comfortable and Professional Purchased a used Audi A6, not the model that I was looking for (A7). Drove the A6 with no pressure and returned two days later for a relatively enjoya Purchased a used Audi A6, not the model that I was looking for (A7). Drove the A6 with no pressure and returned two days later for a relatively enjoyable sale experience with Jomo. Jomo was very friendly, professional and knowledgeable of the Audi line and comparable models. The back end of the sales process could have be somewhat more timely. Worked with Peppi, again professional and not high pressure process like I have experienced elsewhere. Audi of Charlotte should value Jomo as he is the reason that this sale occurred, an easy and smooth transaction. Thank you Jomo and Audi of Charlotte for the experience. I would recommend this experience to anyone interested in the Audi line of vehicles. More

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Great sales and financing experience Max and Peppi the finance manager did a great job explaining the E-Tron and financing opportunities. They were each polite, informative and respectfu Max and Peppi the finance manager did a great job explaining the E-Tron and financing opportunities. They were each polite, informative and respectful of my time. I would definitely work with them again. 5 stars to each! More

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Love my A7 (Walter made it easy) I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. I've worked with Walter twice--first on a lease and now this purchase. I'm overwhelmed by the technology, but he follows up immediately. More

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Just bought my Audi A7 and super pumped about it. Walter did an incredible job walking me through the process & provided excellent customer service. Thank you, Audi Charlotte (& Walter)!! did an incredible job walking me through the process & provided excellent customer service. Thank you, Audi Charlotte (& Walter)!! More

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Had a great experience at Audi Charlotte. Walter made my leasing experience easy. All of my questions were answered and he went above and beyond to make sure I was satisfied and educated on my purchase. Hig leasing experience easy. All of my questions were answered and he went above and beyond to make sure I was satisfied and educated on my purchase. Highly recommend. More

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