Perry Weldon
Perry Weldon at Southtowne Hyundai Genesis Riverdale

Perry Weldon | Page 2

General Manager

Southtowne Hyundai Genesis Riverdale

7665 Highway 85 South
Riverdale, GA 30274

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42 Reviews

Dealership Experience

31 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Specialties & Trainings

Finance

Hyundai Certified

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42 Reviews

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42 Reviews of Perry Weldon

April 29, 2020

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Employee Rating

BUYERS BEWARE-DISHONEST-DECEITFUL-SCAMMER- Jeff Barnes lied about the car I bought being in an accident, did not disclose it had a branded title. When he was questioned he stated “it wasn’t his fault I bo More

by Zephyr
Recommend Dealer
No

Other Employees Tagged: Jeffrey Barnes

March 31, 2020

Dealership Rating
Employee Rating

Returning Customer Because of the health crisis, Perry Weldon was very considerate and referred me to Craig Edwards. I told him the car I was interested in. We made th More

by eburley46
Recommend Dealer
Yes

Other Employees Tagged: Craig Edwards , Herschel Parker, Debra Valentine

January 09, 2020

Dealership Rating
Employee Rating

Poor Customer service!!! BAD BUSINESS!!! Sold us a 2018 Dodge Ram and the truck needs new engine. Please don’t go there for any vehicles! More

by Crmups9848
Recommend Dealer
No

Other Employees Tagged: Tim Jones, Herschel Parker

Jan 20, 2020

Southtowne Hyundai Genesis Riverdale responded

I will respond for the Sales Department. Your truck is currently at a Dodge dealer where they are replacing the engine under warranty, which is no charge to you. The sales department has also provided you with a loaner vehicle while that work is being done out of courtesy, instead of you having to deal with the Dodge dealer for a loaner. I'm not sure what else you may be requesting, but it appears to me that this dealership has gone beyond in providing you everything needed while your truck is being repaired under warranty at the Dodge dealership.

December 08, 2019

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The Blacks will like to say Thank you! For all the work you put into ensuring we were able to drive off the lot in our new whip. We are please with all you do, and will always come to the Hyundai dealersh More

by Future Buyer...
Recommend Dealer
Yes

November 19, 2019

Dealership Rating
Employee Rating

Terrible This dealership needs a lot of work when it comes to customer service. There attitude is I really don’t car unless you here to buy a car, starting wit More

by smithxe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Craig Edwards , Victor Daniel, Menno Jordan

Nov 19, 2019

Southtowne Hyundai Genesis Riverdale responded

I will respond the same way I did yesterday while you were at the dealership. First of all, your husband did sign the check in sheet where he was advised if it is not under warranty there would a diagnostic charge to determine the problem for your check engine light. If you would like a copy of the video showing him signing that paperwork I would be happy to forward it to you. Secondly as I tried to clearly explain to you, warranty only covers defects and not damages to components on the vehicle. I had asked if you had read your owners manual where that is clearly spelled out and you proceeded to change the subject. We provided you evidence where the wires to the solenoid on the turbo were either cut or chewed on by an outside influence, you did not want to listen and implied we may have done it. As I asked your son if the check engine light was on when the vehicle was brought in; knowing it was on since you all stated you had it scanned at another facility, he then proceeded to tell me that it was going on and off and emphasized it may have been off. The repair was completed within the time allotted for the diagnostic for a non warranty failure. Looking at your history on this vehicle you also had to have wiring repaired to your purge valve as well. Since you do not have the vehicle serviced at this Hyundai dealership or any other Hyundai dealership you may want to look into where you do have your vehicle serviced. I would rather have just repaired this under warranty to Hyundai than have to deal with the nasty attitude you displayed at the dealership; however, it is not the fault of Hyundai that your wires were cut and it is our responsibility to determine cause and bill the appropriate party for the repairs. Ultimately you were requesting that the repair be done free of charge and that is what this boiled down to, not customer service but free service.

November 07, 2019

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Employee Rating

Worst experience ever when dealing with Perry Weldon. He threw around how long he worked in industry. And spoke in a harsh un caring manner More

by Stanley
Recommend Dealer
No

Other Employees Tagged: Debbie Branch, Victor Daniel, Menno Jordan, Herschel Parker, Debra Valentine, Lucas Walls

February 06, 2019

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Employee Rating

My best experience ever ... in buying a car🙂 Craig and staff are Very Professional when serving you. They truly treat u like family , walking u along the way with your GREAT PURCHASE 🙂 They’re S More

by Hyundai (2)♥️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Edwards , Herschel Parker

December 19, 2018

Dealership Rating

I was lied to just to make a sale Just for a sale I was lied to and tried talking to management, now I have to surrender my vehicle for a whole week. Smh More

by rerebb30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Demetrius Foster, Daniel Tesfaye, Dave

June 23, 2018

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Employee Rating

Perry Weldon The service department is always great especially Mike, however I have never been talked to in such a harsh manner like today with Perry Weldon! I dro More

by Ty0391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Debbie Branch

May 25, 2018

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Employee Rating

CRAIG EDWARDS - THE BEST CAR SALESMAN HANDS DOWN! I had the pleasure of meeting Craig Edwards in 2013 first over the phone and then leaving work and going to the dealership to purchase my First Brand More

by Ruby Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Edwards

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