Peter Wong

Always had good experiences here but my last maintenance was a drag in that I had to call back four times to talk to a person. The new AI robot they have couldn’t answer my questions and asked me to leave a was a drag in that I had to call back four times to talk to a person. The new AI robot they have couldn’t answer my questions and asked me to leave a voicemail. I did - three times - and never got a call back. Less importantly, they also stopped offering rides back after dropping off and rides back to pick up. I realize this was a luxury and probably wasn’t in the budget any longer, but it sure was convenient for customers and I miss it. Tighten up your customer service, please. More

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Great dealerships! The staff here are friendly and not pushy. They work with you in a professional manner to get you the best deal they can. I worked with Mike, who The staff here are friendly and not pushy. They work with you in a professional manner to get you the best deal they can. I worked with Mike, who I think is their GM, Curtis McCoy, Peter, and Ping Apusaga. All were extremely professional and provided us with answers to all our questions without the use of gimmicks or ridiculous sale tactics. If you want a fair price with professional people, who are friendly and honest, CardinaleWay Hyundai Glendora, remember GLENDORA, is the place to make your purchase. I would recommend this dealership to anyone. More

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It was fantastic! Peter was amazing. He answered every single question I had and even some that I didn't even know I wanted to ask! Peter was amazing. He answered every single question I had and even some that I didn't even know I wanted to ask! More

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I recently purchased a vehicle and had the pleasure of working with Christine Hang. I can confidently say that my experience was nothing short of excellent. From the moment I walked in, Christine was warm working with Christine Hang. I can confidently say that my experience was nothing short of excellent. From the moment I walked in, Christine was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my needs and preferences, and helped me find the perfect car that met all my requirements. Throughout the entire process, Christine was patient, friendly, and always available to answer any questions or concerns I had. She made the process smooth and stress-free, and I truly appreciate her attention to detail and dedication to providing top-notch customer service. I couldn't be happier with my purchase and with the service I received from Christine. She truly went above and beyond to ensure that I was satisfied with my experience. I would highly recommend her to anyone in the market for a new car. Thank you, Christine, for making my car-buying experience a great one! More

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Purchased car advertised on web. Perfect, smooth process. Tucson was better than expected. Eric was helpful, sincere and honest. Sales office endured my son running around Perfect, smooth process. Tucson was better than expected. Eric was helpful, sincere and honest. Sales office endured my son running around More

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Nefarious Dealership This dealership held my contract information hostage after lying and saying that it was gone, or possibly in some archives. They were slimy and preten This dealership held my contract information hostage after lying and saying that it was gone, or possibly in some archives. They were slimy and pretended to be friendly and helpful, but only wanted to take up my time to wear me down and sit down with their finance department. All of this to get something printed out. Then they lost my car registration after I asked if they could beat my bank's financing quote. I have to go to the DMV to get another copy. Gladys (Finance Director) and Bobby (Finance) - held up my own contracts hostage David - slimy sales mgr who held me up and lied about what was needed to buy out my lease Peter - asked me for my keys, didn't explain why, after I asked he said it was to get my registration. After I got home, I noticed it's not in my car anymore. I called Hyundai and he said he will look and call me back. But it's expiring anyway, so do I even need it? Yes, I do, to purchase my car. He was wasting my time by jumping between me and another customer at another table. I complained to the Sales Mgr David that I needed things to move more quickly, not as an in-between of another potential sale. That did nothing, and I was still stuck with Peter and his other potential sale. Meanwhile, I saw at least three other salespersons outside meandering with nothing to do. Time is important to customers. Do not treat us like afterthoughts. Their quoted price was also $2k above what Hyundai Motor quoted me at. Service is also slimy. They recommend new tires, complete new engines, and other services unnecessarily. They don't call you when your car is ready. There is no emphasis placed on the customer experience here. This place is like a Twilight Zone experience, or like the Bad Place. Go here to be tortured with time wasted and being lied to your face. The new owners have been in place since July 2019. Before that, I had a decent enough experience here. This place is crowded with more self-serving liars than I am willing to guess, and this kind of business only operates in such a way when the ownership allows, endorses or, perhaps, encourages this kind of nefarious behavior. More

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Best Dealership in SoCal Peter, Rick, and Martin are the BEST! I came into the dealership rather frustrated and confused. Rick, Peter, and Martin listen and discussed with me Peter, Rick, and Martin are the BEST! I came into the dealership rather frustrated and confused. Rick, Peter, and Martin listen and discussed with me what it was I needed and how they could help. Rick told me that Glendora Hyundai would take.care of me and he was right! Peter even followed me to return my rental car. Martin sat and talked with me assuring that I would love my Elantra, and I do!! Peter was very concerned that I understood everything about my new car. I am so pleased ! More

by campbell.caryn Verified Customer Verified Customer

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2017 Tucson Sport Good experience... I got the price I wanted, but now know that the interest rate should have been better and that we bought over-priced gap insurance. Good experience... I got the price I wanted, but now know that the interest rate should have been better and that we bought over-priced gap insurance. I will correct when I refinance with my credit union. More

by gutierrezrosie60 Verified Customer Verified Customer

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Made car buying easy They made it easy to get a good price on the car. The atmosphere at the dealership with upbeat and positive. Definitely listened to my needs. Thanks y They made it easy to get a good price on the car. The atmosphere at the dealership with upbeat and positive. Definitely listened to my needs. Thanks you. More

by paweinberger Verified Customer Verified Customer

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Great Experience Overall had a great,fast and easy experience. Peter was very helpful as well as the rest of the Hyundai team. I even received a hand written note from Overall had a great,fast and easy experience. Peter was very helpful as well as the rest of the Hyundai team. I even received a hand written note from Peter in the mall shortly after which was very personal and thoughtful. Overall great and professional service. More

by jnguizar Verified Customer Verified Customer

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