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Phil Joyce
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Phil Joyce
Service Advisor
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
240 Reviews
240 Reviews
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240 Reviews of Phil Joyce
May 06, 2025
This is the second survey I've done. Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working with any of these people. I only have 300 miles on my car! More
by Kstubblefield
Verified Customer
May 03, 2025
The video recording explaining about the car is a genius idea especially for people who don’t know much about the vehicles. Thank you idea especially for people who don’t know much about the vehicles. Thank you More
by T Maria
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove, Robert Billings
April 29, 2025
After an oil change they left a cap losses on the top of the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I the battery that luckily I found before it fell and got lost. I’ve had issues with the Jim Ellis Kia warranty package I purchase as well. Everytime I took my car in to touch on the leather seats they just painted it and that paint with time starts to flake off and looks horrible on the seats and they haven’t done anything to fix it father it’s states that if they can’t fix it they would replace the seats. After a multipoint inspection i had a low fluid and that was not notified to me either. More
by SRAMOS39
Other Employees Tagged: Mark Kerkoski
April 14, 2025
My niece was driving my car to Illinois and it broke down in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! More
by JHill
April 08, 2025
Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw even though there is a Kia dealership 5 miles from my home. I have been pleased from the day I purchased my 2024 Sportage SX Prestige. More
by Vickihaley1013
Other Employees Tagged: Mike Awolusi, Mark Kerkoski
April 06, 2025
They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More
by breanamitchell
Other Employees Tagged: Misty M.
April 03, 2025
This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. The staff is very friendly and welcoming in the waiting area is clean and bright. More
by BETSYKILL
Other Employees Tagged: Bryson Smith, Misty M., Kris Musgrove
March 31, 2025
Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. And never a true answer when asked. More
by brendawlms81
Other Employees Tagged: Mark Kerkoski
March 29, 2025
Great service team and their helping nature. Got my issues with Kia fixed and serviced well. Got my issues with Kia fixed and serviced well. More
by Udhayashuba
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove, Robert Billings , Christopher Kit
