Philip Rhone
Philip Rhone at Mazda of New Rochelle

Philip Rhone

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Philip Rhone

June 30, 2026

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Employee Rating

Philip helped me out on multiple occasions. Appreciate all he does to make me feel looked after! More

by Mandra050711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Jul 01, 2026

Mazda of New Rochelle responded

Hi, thank you for your kind words about Philip. It's great to know he has consistently been there for you and made each visit to Mazda of New Rochelle a positive experience. I appreciate you taking the time to recognize his efforts, and I look forward to assisting you again in the future.

June 27, 2026

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Employee Rating

Just did my 60k mile routine maintenance at Mazda New Rochelle. Quick and efficient. Great service from Philip at the service desk! More

by Philippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

Mazda of New Rochelle responded

Hi Philippe, I am glad your 60K mile service at Mazda of New Rochelle went smoothly and that Philip was helpful at the service desk. Thank you for sharing your experience.

June 26, 2026

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My experience with Mazda New Rochelle has been pleasant. Staff are professional and welcoming. Service wait time was accurate and reasonable. More

by posborne592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Jun 27, 2026

Mazda of New Rochelle responded

Hi, thank you for taking the time to share your experience from your recent visit to Mazda New Rochelle. It is great to hear everything felt professional and that your service visit stayed on schedule. We appreciate your feedback and look forward to seeing you again.

June 19, 2026

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Es muy agradable la gente y me agrada la limpieza y cuidado que tienen con los clientes More

by jesusvazquez213
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Jun 20, 2026

Mazda of New Rochelle responded

Hola Jesús, Gracias por compartir tu experiencia con Mazda de New Rochelle. Nos alegra saber que encontraste al personal muy amable y que valoras la limpieza y el cuidado que brindan a los clientes. Agradecemos mucho tu comentario y esperamos verte nuevamente en el futuro.

May 09, 2026

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Took way to long to get my oil changed and tires rotated I was there for almost 2 1/2 hours for something that should have taken 1 hour at best. Won't return for service there again More

by tonedogz50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Mazda of New Rochelle responded

.Hello, we are sorry to hear about the extended wait time during your recent visit to Mazda of New Rochelle for your oil change and tire rotation. We understand how frustrating it is when service takes longer than expected. Please contact our Service Manager at (914) 826-8100 so we can look into your visit and address your concerns directly.

May 15, 2026

tonedogz50 responded

Very good

May 03, 2026

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Employee Rating

Remarkable, reliable and the service is very good the staff makes me feel very comfortable and happy with the that they provide. Amanda was great.She is a very good worker. More

by Novelette Martin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda

May 15, 2026

Mazda of New Rochelle responded

Hello, thank you for sharing your experience with Mazda of New Rochelle. We are glad to hear you consistently find the service reliable and comfortable, and that Amanda made a strong positive impression with her support. We truly appreciate your kind words about the team and your continued trust in our dealership.

April 23, 2026

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My first time at the Mazda service center every thing went well with my cx50 Hybrid the rep was very frendly and gave me a estimate time when my car will be ready. More

by cforbes4500
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Mazda of New Rochelle responded

Hi, thank you for sharing your experience with Mazda of New Rochelle. It is great to hear your first visit went smoothly and that the service team was friendly while keeping you updated on the timing for your CX-50 Hybrid. We look forward to assisting you again in the future.

April 06, 2026

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Great customer service. . everyone I spoke to was professional, polite and happy to answer any question I had. More

by VictoriaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Apr 07, 2026

Mazda of New Rochelle responded

Hello Victoria, it is wonderful to hear you were met with such professionalism and courtesy throughout your visit. Having a team that is patient and willing to answer every question makes the experience that much better. We are glad you felt well taken care of at Mazda of New Rochelle.

March 29, 2026

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Great experience, engaging and knowledgeable staff, would easily recommend to anyone interested in a Mazda. More

by planingsboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Mar 30, 2026

Mazda of New Rochelle responded

Hi, we are glad your visit to Mazda of New Rochelle stood out in a positive way. Having a team that is easy to talk with and well informed can make the whole experience feel much more comfortable. Thank you for the recommendation, we look forward to helping you again down the road.

March 21, 2026

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Employee Rating

It was a great experience with madza and Jasper was amazing guy. Have a great weekend everyone More

by Richardofosuntim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Mazda of New Rochelle responded

Hi Richard, It is great to hear you had such a positive experience with Mazda of New Rochelle. Jasper will be happy to know he made a strong impression during your visit. Enjoy your new Mazda and we hope you had a wonderful weekend..

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