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Philip Rhone
Philip Rhone at Mazda of New Rochelle

Philip Rhone

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Philip Rhone

May 09, 2026

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Employee Rating

Took way to long to get my oil changed and tires rotated I was there for almost 2 1/2 hours for something that should have taken 1 hour at best. Won't return for service there again More

by tonedogz50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

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Remarkable, reliable and the service is very good the staff makes me feel very comfortable and happy with the that they provide. Amanda was great.She is a very good worker. More

by Novelette Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

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April 23, 2026

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My first time at the Mazda service center every thing went well with my cx50 Hybrid the rep was very frendly and gave me a estimate time when my car will be ready. More

by cforbes4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Mazda of New Rochelle responded

Hi, thank you for sharing your experience with Mazda of New Rochelle. It is great to hear your first visit went smoothly and that the service team was friendly while keeping you updated on the timing for your CX-50 Hybrid. We look forward to assisting you again in the future.

April 06, 2026

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Great customer service. . everyone I spoke to was professional, polite and happy to answer any question I had. More

by VictoriaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Apr 07, 2026

Mazda of New Rochelle responded

Hello Victoria, it is wonderful to hear you were met with such professionalism and courtesy throughout your visit. Having a team that is patient and willing to answer every question makes the experience that much better. We are glad you felt well taken care of at Mazda of New Rochelle.

March 29, 2026

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Employee Rating

Great experience, engaging and knowledgeable staff, would easily recommend to anyone interested in a Mazda. More

by planingsboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Mar 30, 2026

Mazda of New Rochelle responded

Hi, we are glad your visit to Mazda of New Rochelle stood out in a positive way. Having a team that is easy to talk with and well informed can make the whole experience feel much more comfortable. Thank you for the recommendation, we look forward to helping you again down the road.

March 21, 2026

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Employee Rating

It was a great experience with madza and Jasper was amazing guy. Have a great weekend everyone More

by Richardofosuntim
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Trade-in Experience
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Recommend Dealer
Yes
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Mar 25, 2026

Mazda of New Rochelle responded

Hi Richard, It is great to hear you had such a positive experience with Mazda of New Rochelle. Jasper will be happy to know he made a strong impression during your visit. Enjoy your new Mazda and we hope you had a wonderful weekend..

March 17, 2026

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Employee Rating

The service at this dealership is outstanding. Professional & courteous. Car is ready when on time More

by debdesimone01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

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Mar 17, 2026

Mazda of New Rochelle responded

Hi, thank you for the great feedback. We are glad to hear you experienced professional and courteous service with your vehicle ready on time. We appreciate you choosing Mazda of New Rochelle and look forward to your next visit!

March 03, 2026

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Employee Rating

Philip in the service department of Mazda of New Rochelle always provides top notch customer service. More

by IM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosslin Pierre

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Mar 04, 2026

Mazda of New Rochelle responded

Hi, we’re thrilled to hear Philip provided top-notch service at Mazda of New Rochelle. Thank you for the 5 stars and for recognizing his excellent work.

February 18, 2026

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Employee Rating

I’ve been going to Mazda of new Rochelle for the last few years and the service department it’s great and specially my service advisor Phillip he is always helpful and very friendly I really feel happy with More

by oscareny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2026

Mazda of New Rochelle responded

Hello, it’s great to hear you’ve had consistently positive experiences with our service team over the years. I’m glad Phillip has been so helpful and friendly, making each visit a pleasant one. Your satisfaction means a lot to everyone at Mazda of New Rochelle, and we look forward to continuing to take care of your vehicle.

January 30, 2026

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Employee Rating

Always amazing service and customer care. This is my 6th lease with them and they’re always helpful and very informative! More

by Bennyv33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roque Capellan, Christopher Tavarez

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Feb 01, 2026

Mazda of New Rochelle responded

Hi there, Thank you for sharing your experience at Mazda of New Rochelle. We’re glad your visits continue to be smooth and informative, and we appreciate your loyalty through six leases. We look forward to assisting you with many more in the future.

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