Philip Schofield

Would definitely recommend NCDJR if the customer could ONLY deal with Andrew Connellan—He’s is a true professional who is absolutely customer oriented unfortunately hamstrung by a corporate management mod ONLY deal with Andrew Connellan—He’s is a true professional who is absolutely customer oriented unfortunately hamstrung by a corporate management model. Am sure it was always the case when it was family owned & a locally focused store not having to answer to “The Mothership” bottom line… More

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Excellent buying expierience - helpful staff and John Vasquez is knowledgable sales person who offered solutions and alternatives. Vasquez is knowledgable sales person who offered solutions and alternatives. More

by fapkas Verified Customer Verified Customer

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Terrible experience, not trust worthy people, selling unsafe vehicles. Avoid at all costs. As the story goes for most dealerships they only care about making the sale and couldn’t care less about you or unsafe vehicles. Avoid at all costs. As the story goes for most dealerships they only care about making the sale and couldn’t care less about you or your safety or the safety or condition of the vehicle they’re selling you. Happy to lie to your face to get the deal done. Really disappointed. I would have bought the truck if they were honest about what I experienced during the test drives. I gave them the opportunity to fix the issues I pointed out after the first test drive, on the second test drive I experienced the exact same issues, obviously nothing was done and the sales guy even tried to sell me after market parts to fix the issues I was complaining about, but yet he said the truck was fine. Makes no sense. His manager didn’t even know anything about what was going on, or maybe was in on the lie. They should not be selling vehicles with mechanical problems and even worse to not admit to the problems. They do not care about you, its all a bout the sale… Unbelievable. Stay away. More

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Anthony was a very nice and very knowledgeable person. He provided a good customer service. He provided a good customer service. More

by garciadjd Verified Customer Verified Customer

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Great experience in service from drop off to pick up . Everyone was friendly and the atmosphere was nice! Everyone was friendly and the atmosphere was nice! More

by THEREALJOSHJAMES Verified Customer Verified Customer

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Made a 10 am appointment to have oil change and tire rotation . Took 2 hours and 15 minutes . Not acceptable . Have not enjoyed this dealer ship since the purchase . Very unorganized . Probably will not rotation . Took 2 hours and 15 minutes . Not acceptable . Have not enjoyed this dealer ship since the purchase . Very unorganized . Probably will not have my oil changed again even though it was part of the purchase . More

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A special thank you goes to Ellen Mareschal, whose tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely commi tireless dedication, professionalism, and incredible attention to detail made all the difference. She was knowledgeable, patient, and genuinely committed to ensuring every aspect of the purchase was handled perfectly. Her communication and customer care transformed what could have been a routine transaction into a truly enjoyable experience. I will be recommending her to my clients, friends and neighbors when they need a new car. More

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Zero follow through on items that were promised. Overall experience was less than impressive. Would NOT recommend this dealership. Overall experience was less than impressive. Would NOT recommend this dealership. More

by corb.nunemaker Verified Customer Verified Customer

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The worst experience I have ever had and still haven't had my issue resolved. had my issue resolved. More

by Sciandra77 Verified Customer Verified Customer

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The staff was very helpful and made buying the truck a good experience the salesman went out of his way to make sure I was taking care of good experience the salesman went out of his way to make sure I was taking care of More

by trdavis67 Verified Customer Verified Customer

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