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Phillip Ashley
Phillip Ashley at Jim Norton Chevrolet
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Phillip Ashley

Sales Consultant

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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5.0
11 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Specialties & Trainings

Corvette Specialist

Internet Sales

5.0

11 Reviews

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11 Reviews of Phillip Ashley

March 22, 2024

Dealership Rating
Employee Rating

Jeana and the staff at Jim Norton made me feel like family and really supported me in every step in purchasing my new vehicle.. For a great buying experience I would def recommend this company.. More

by donnarobinson64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bailey, Danny Beck, Brenden Adams, Jeana Adams

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Mar 25, 2024

Jim Norton Chevrolet responded

Thank you for this excellent review! We are so happy to hear that we could make you feel like a part of the Jim Norton Chevrolet family with your recent purchase. We hope you are enjoying your new vehicle! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

November 10, 2022

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Employee Rating

Fast, professional , friendly, to the point ,I will definitely do business with again in the future More

by cbrstuntr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 14, 2022

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

June 04, 2022

Dealership Rating
Employee Rating

Great experience! In and out with no hassle. Phillip was responsive and professional. Thank you. More

by dandjdodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 06, 2022

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 24, 2022

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Employee Rating

Not willing to go more on trade or to reduce the price of the vehicle to compare for low offer on trade. Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year More

by Candygoodreau1001
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Rodriguez

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May 24, 2022

Candygoodreau1001 responded

Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year ago brand new. I realize this is a failure on our part to not do more research but you can bet that JN is price gouging along with many more dealerships. Wish I could fo back and change my review to a negative 5 stars🤬

May 24, 2022

Jim Norton Chevrolet responded

We value our customer’s feedback and are in the process of reviewing the concerns you've mentioned. In the meanwhile, feel free to reach out to our General Sales Manager, David George, at 918-505-7286, dgeorge@jimnortonchevy.com who welcomes discussing this with you further. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 18, 2022

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Employee Rating

I’m happy to say we were treated great at Jim Norton , we weren’t able to find the perfect car but definitely not due to lack of effort on our salesman’s end . He was a very respectful & hard working man .👍 More

by TESSADECKARD13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 19, 2022

Jim Norton Chevrolet responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 16, 2022

Dealership Rating
Employee Rating

Phillip was so helpful and kind. I really appreciated that he was never pushy. Jorge explained everything about the financing and was very friendly. For a big dealership the peopl More

by pattijwill827
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Rodriguez

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May 16, 2022

pattijwill827 responded

The only negative was the detailing Department there was grass on the floor mats when I went to vacuum it way more was underneath the floor mats and crumbs were on the back seat and dust on the dashboard. The detailing department is terrible

May 16, 2022

Jim Norton Chevrolet responded

Our customer’s feedback is very valuable, and we are glad you had a great experience with Phillip. We are also glad you shared the feedback regarding the detailing. We shared this with our management team, who will definitely reach out. Also please know our General Sales Manager, David George, always welcomes your feedback and can be reached at 918-505-7286, dgeorge@jimnortonchevy.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 13, 2022

Dealership Rating
Employee Rating

Nice staff. Great communication. Even gave me a full tank of gas and a wash when I bought a used car. More

by Adam Heare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 16, 2022

Jim Norton Chevrolet responded

Adam, we are glad to hear you enjoyed your recent visit. At Jim Norton Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 05, 2022

Dealership Rating
Employee Rating

My sales person Phillip was the only one that walked out in the rain to help, very helpful and could answer all my questions. Would recommend him to anyone More

by Sanders8811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 06, 2022

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 03, 2022

Dealership Rating
Employee Rating

The dealership is very clean, very open, with friendly and helpful staff that welcomed us in and helped us out. More

by cheymay15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 04, 2022

Jim Norton Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 15, 2022

Dealership Rating
Employee Rating

Phillip was Straightforward honest and respectful. No beating around the bush. Took the time to explain everything More

by dangerous318
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Jbara

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Apr 18, 2022

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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