Phillip Binford | Page 4

Excellent service & sales. Professional dealership easy to work with salespeople. I highly recommend this dealership! to work with salespeople. I highly recommend this dealership! More

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Great, fluid experience, thoroughly satisfied with our complete experience here. complete experience here. More

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I had a positive experience with JP and Cheryl. Seemless process from the minute I walked in until I left. Highly recommend going to World Jeep for a car! process from the minute I walked in until I left. Highly recommend going to World Jeep for a car! More

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I spent a week looking for a 2021 Wrangler (very hard to find these days). Most dealers list vehicles that are either already sold or in transit and nothing on their lots. I checked World Jeep and they had find these days). Most dealers list vehicles that are either already sold or in transit and nothing on their lots. I checked World Jeep and they had actual pictures of the vehicles on their lot. I called and made an appointment for 15 minutes later. Phil met me at the door and set me up for a test drive in a beautiful blue Willys Wrangler. We worked on my trade in and lease numbers and it went super smooth. After all the paperwork was done Cheryl Brown walked me through the features of the vehicle and set up my Bluetooth connection and the various safety features. Everyone I worked with was professional, knowledgeable and friendly. Highly recommend World Jeep in Shrewsbury NJ. More

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Excellent sales and service a perfect auto buying experience. I would definitely buy from World Jeep again I'm totally loving my Jeep thank you experience. I would definitely buy from World Jeep again I'm totally loving my Jeep thank you More

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Salesperson was knowledgeable, helpful & kind. I had a good idea - based on Internet research - of what I was looking for, and my visit made it easy to determine the best choice . My purchase was virtual good idea - based on Internet research - of what I was looking for, and my visit made it easy to determine the best choice . My purchase was virtually seamless & my salesman personally delivered the vehicle to my home. More

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First I’d like to say that the typical “car salesman” that you find when you buy a new car does not exist here ... and that’s a great thing! Our sales guy Phil Binford was first class all around. He is k that you find when you buy a new car does not exist here ... and that’s a great thing! Our sales guy Phil Binford was first class all around. He is knowledgeable, honest, pleasant, friendly and customer centric all the way. Shopping for two vehicles is especially stressful but Phil made our experience very enjoyable!! Also we worked with two finance managers and they both were also a pleasure to do business with and it was quick and easy breezy. I’d do business with World Jeep again and again. Thanks team!! More

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We cannot praise World CDJR enough! They really blew us We cannot praise World CDJR enough! They really blew us away! Inquired on a vehicle we found online the night before. They responded right away & re We cannot praise World CDJR enough! They really blew us away! Inquired on a vehicle we found online the night before. They responded right away & responded to all channels of communication (email, text & phone).  They actually had the car they advertised with no surprises. Professional and polite salespeople without a doubt!  I have never had such a great dealer experience like we just did at WCDJR. The salesperson, finance & the rest of the team went above & beyond even stayed after hours so we could take the vehicle home the same day. Thank you so much Morgan, Phil & Kristen as well as the rest of the World Chrysler Dodge Jeep RAM team! You have no idea how much I'll be promoting you!  P.S. Kudos to Shane as well! I was eaves dropping on the interactions with another customer while waiting & Shane was really trying to help this customer get what they wanted, but in the end, they chose to pass. I have seen dealers completely disregard potential customers once they decide not to buy. Shane was so professional & genuinely courteous.  He went out of his way to thank them for coming in & allowing him to try to get them into the vehicle they wanted. I have never witnessed that from a dealer.  Just Great! More

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Friendly and helpful We went in looking for a 4-door vehicle because baby + Wrangle wasn’t a good fit for us. The salesman (Phillip Binford-no longer there) was terrific. We went in looking for a 4-door vehicle because baby + Wrangle wasn’t a good fit for us. The salesman (Phillip Binford-no longer there) was terrific. He worked with us to get a certified used Cherokee at a fair price. The finance gentleman (James Dellow) was helpful and made the process simple and easy. The only snag in the entire procedure was with the title office. They were supposed to take care of the paperwork and get the new plates. We were told that it “could take up to a month, but almost never takes that long”. We weren’t concerned because the temporary registration and plates were good for a month. When the month was almost up, I called for an update and got the runaround from the title office and was brushed off because “it hasn’t been a month yet”. I called when the entire month was up and was told that the title clerk had left for the day and no one else could assist me. The next morning I called back, explaining that I was concerned about my now un-registered vehicle. The lady who answered told me that a batch of plates had come in several days ago, but the only one who could help me was the title clerk. My called was transferred and went to voicemail. I hung up, called back, and was transferred to Renny. Within minutes, he found my plates and had them overnighted to us. He was professional, friendly, and obviously capable. Fortunately it was an overall good experience, marred only by the title clerk’s poor performance. I would’ve rated the customer service 5/5 stars if it wasn’t for the title clerk. More

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Such a GREAT Experience with Phil! I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their b I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their best interests-- I have already recommended Phil to so many of my friends, he is an ASSET to World Jeep! More

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