Phillip Meneses | Page 4

After a really disappointing experience trying to purchase a Kia Stinger from another dealership, I was honestly nervous going into this process again, but Temecula Valley Lexus completely restored m purchase a Kia Stinger from another dealership, I was honestly nervous going into this process again, but Temecula Valley Lexus completely restored my faith in customer service. Phillip was absolutely AMAZING from start to finish. Even though I had to wait for the car to be fully ready, he kept me updated throughout the entire day, answered every question I had, and genuinely made me feel more like a friend than just another customer. He even took me to Starbucks while I waited, which was such a thoughtful gesture and honestly says so much about the level of care here. Jonathan and Christiano were also incredibly helpful, patient, and kind anytime I needed something clarified. At no point did I feel pressured, dismissed, or misled. Everything was transparent and professional. As someone traveling from farther away and coming from a previous bad dealership experience, I can confidently say Temecula Valley Lexus is the epitome of service. They made buying my Kia Stinger GT1 feel exciting instead of stressful, and I’m beyond grateful for how well I was treated. Thank you guys so much! I LOVE my Stinger! 🤍 More

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Philip was helpful and most of all, he valued our time. Personally dislike spending hours buying a new car, and it should never be a grueling task. Philip he was fast and respected our time. Great customer Personally dislike spending hours buying a new car, and it should never be a grueling task. Philip he was fast and respected our time. Great customer service. More

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Our experience at Temecula Valley Lexus was absolutely exceptional from start to finish. As loyal Lexus customers, this was hands down one of the best guest and vehicle purchasing experiences we’ve ever h exceptional from start to finish. As loyal Lexus customers, this was hands down one of the best guest and vehicle purchasing experiences we’ve ever had. From the moment we began working with Naveed, we knew we were in great hands. Phillip and Spencer then went above and beyond to ensure every detail was exactly how we wanted it. Their professionalism, communication, attention to detail, and genuine care made the entire process smooth, stress free, and enjoyable. We purchased a stunning 2026 Lexus IS350 in Cloudburst and a beautiful white TX350, and we could not be more excited to enjoy many miles in both vehicles on family trips and business travels alike. The entire team made us feel valued, appreciated, and truly taken care of throughout the entire process. And I absolutely cannot forget Christian the MVP of Finance! He made the finance portion seamless, transparent, and incredibly easy, which is something you rarely hear people say about buying a car. Thank you again Spencer, Phillip, Naveed, and Christian for delivering a first class Lexus experience. This is exactly why we continue to remain loyal to the Lexus brand and to Temecula Valley Lexus. Highly recommend to anyone looking for a luxury buying experience done the right way. Sincere Thanks, Richard McCarthy More

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Everyone was professional, genuinely kind and patient with any questions we had. It was the best experience we have had with a dealership! with any questions we had. It was the best experience we have had with a dealership! More

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Great customer service thank you Philip we had a great experience with you and at Temecula valley Lexus experience with you and at Temecula valley Lexus More

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Philip was amazing and was quite patient with my demands. Worked with me with negotiations and was overall a great experience. Christiano also made the paperwork as seamless as possible and guided me through Worked with me with negotiations and was overall a great experience. Christiano also made the paperwork as seamless as possible and guided me through the process. Great dealership! More

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Thank you Philip for your great customer service and patience.we are very happy to buy from you and Temecula valley Lexus. patience.we are very happy to buy from you and Temecula valley Lexus. More

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Phillip was very professional non-pushy and made the process very smooth and simple Easy process very smooth and simple Easy More

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Phillip was our sales professional, who helped us with our test drives and vehicle walk-throughs. He was extremely knowledgeable and very thorough. He was able to answer all of our questions and even show our test drives and vehicle walk-throughs. He was extremely knowledgeable and very thorough. He was able to answer all of our questions and even show us some features that we did not expect to see. More

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Thank you Philip for your patience and great customer service I am very happy with my new Lexus NX.great customer service and great dealership temecula valley Lexus. service I am very happy with my new Lexus NX.great customer service and great dealership temecula valley Lexus. More

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