Phillip Najera | Page 2

They were quick at changing the oil they offered coffee and were very professional. Good job. and were very professional. Good job. More

by patricia.casias Verified Customer Verified Customer

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I’m giving this dealership a 3 for average. Overall, my experience of buying a car with this dealership was a breeze. My husband left it up to me to search for our family car. I found a car and Overall, my experience of buying a car with this dealership was a breeze. My husband left it up to me to search for our family car. I found a car and I was able to negotiate directly with Phillip over text and a phone call due to my busy work schedule. Even better that he was the Internet sales manager. He was great and even spoke with me after hours when the dealership was already closed, which I didn’t know. I happened to be searching for a car that peaked my interest and didn’t know if a “live” person would be emailing me or texting me or if it was autogenerated. It was great that an actual person reached out to me fast. However, the part that I didn’t like was sitting there for hours at the dealership to do our financing. I believe they only had one guy doing the financing that day because this was a small family own dealership. We got to the dealership around 3:35pm or so. We were ready to move forward with the deal probably around 4ish. There was one customer ahead of us. We didn’t get to sit down with the finance guy until almost 7pm! On top of that, I had my two young children with me who were ready to just go home. Long story short, we didn’t get done with our paperwork til almost 8:30ish. I wish this dealership sold Honda Care extended warranty though. But instead, they only provided us with a third party vendor which we declined. So I thought negotiating the numbers ahead of time would definitely save us the time to wait. But that was not the case in our situation. It would have been the same as going to the dealership to talk numbers. This wasn’t my first time buying a new car so I know from experience. I just wish things had moved a little faster for us since we’ve already negotiated our numbers ahead of time that’s all. The waiting time really tested my young children and my husband. But at the end, at least we were able to get our family car that we so much needed! More

by SYPRASEUTH01 Verified Customer Verified Customer

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We worked with diligent, knowledgeable, efficient, encouraging and pleasant staff to purchase our new CR-V. They worked very hard to make sure we got the car we wanted at the price we wanted to pay. T encouraging and pleasant staff to purchase our new CR-V. They worked very hard to make sure we got the car we wanted at the price we wanted to pay. They were great! More

by ESPARTONANA Verified Customer Verified Customer

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Maybe one of the BEST Honda dealer ever in Davis! they gave me a free ride to their dealership, also lend me a car to use for time being meanwhile getting my purchased set and ready to go. Love it, t they gave me a free ride to their dealership, also lend me a car to use for time being meanwhile getting my purchased set and ready to go. Love it, thank you Honda you make life great when it’s ok. More

by Steven Vang Verified Customer Verified Customer

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I had been looking for an Accord for over a month. Went to see Vinny and he found my perfect car within 2 days. They had to get it from a local dealership. They had the car ready for me as I came to p Went to see Vinny and he found my perfect car within 2 days. They had to get it from a local dealership. They had the car ready for me as I came to pick it up. Purchase process was very straight forward as well. 5 Star Experience! More

by KHALSA.INC Verified Customer Verified Customer

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Great, quick and fast service. Did not take long for my appointment to get started and the work to be done. Did not take long for my appointment to get started and the work to be done. More

by Bryan C Verified Customer Verified Customer

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This is thr worst dealership ever if you can but a vehicle from somewhere else about this place at all cost I purchase a brand new vehicle last year Cash and I was promised a five year oil change and vehicle from somewhere else about this place at all cost I purchase a brand new vehicle last year Cash and I was promised a five year oil change and services if I purchased a extended warranty but I never received any paperwork I when to this place this year asking for a copy of my contract and the manager who is the most rude and incompetent ever treated me like I was trash I waited and requested to meet with the person who sold me the warranty he denied me to meet with her I waited and saw her and she said I remember you yes I did give you 5 year of free services and will honor it but I'm busy right know can call you later on to schedule an appointment I agree and left the placed waited for her call vlcalked the place a couple of times no response from her a even drove there at one point but the manager again denied me to talk to the person who sold me the warranty. More

by mbroadwater Verified Customer Verified Customer

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Very good attention and efficiency. i appreciated the charter services. Good at communicating with clients i appreciated the charter services. Good at communicating with clients More

by GUADALAURO Verified Customer Verified Customer

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All friendly and helpful and made the process fun. I will come back again in the future. This is our 3rd Honda from your dealership. I will come back again in the future. This is our 3rd Honda from your dealership. More

by LRAYPETERSON Verified Customer Verified Customer

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Nice folks, although the finance part was slow since it was a cash purchase. Apparently only one finance person was on staff was a cash purchase. Apparently only one finance person was on staff More

by BURTON_PENNY Verified Customer Verified Customer

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